HR Administrator- 12 Months Contract

IntoWork Australia; Melbourne; On-site; AUD 65,000 - 75,000; Full time

Job summary

IntoWork Australia is seeking an HR Administrator to join the national not-for-profit organisation, providing high-quality HR administrative support across the IntoWork Group. You will be highly organised and service-focused, supporting staff and managers.

Reporting to the Senior HR Admin Lead, this role covers onboarding, records management, payroll documentation, and HR reporting, with a strong emphasis on confidentiality and stakeholder service.

Qualifications

• Minimum 2 years' experience in a similar HR administration role.
• Certificate III in Business / Business Administration or similar.
• Certificate IV or higher in Human Resources Management or Business.
• Experience using electronic HR systems and maintaining HR records.
• Knowledge of employment legislation, awards and agreements.
• High level of accuracy and attention to detail.
• Strong customer service focus and stakeholder relationship skills.
• Ability to work autonomously and collaboratively across multiple sites.

Responsibilities

• Provide efficient and effective HR administrative support across the employee lifecycle.
• Coordinate onboarding processes and manage probationary periods to ensure a seamless staff experience.
• Accurately maintain HR records, personnel files and payroll documentation, ensuring data integrity across systems.
• Ensure employment-related checks are completed and maintained, including police checks and working with children checks.
• Support People and Culture projects and activities such as group inductions and staff milestones.
• Complete required HR reporting and documentation.
• Utilise HR systems to ensure consistency, accuracy and efficiency.
• Deliver exceptional customer service with a strong focus on stakeholder satisfaction and continuous improvement.
• Build and maintain strong relationships with business leaders and internal stakeholders.
• Maintain a high level of confidentiality and discretion at all times.
• Comply with health, safety, information security and IT policies and procedures.

Skills

HR administration

Customer service

Stakeholder management

Time management

Autonomous work

Education

Certificate III in Business / Business Administration

Certificate IV in Human Resources Management or Business

Tools

HR systems

HR databases

Microsoft Office

Job description

For an HR Administrator to join the team at IntoWork Australia. This is an excellent opportunity for a highly organised and service-focused individual to join a national, purpose-driven organisation and provide high-quality HR administrative support across the IntoWork Group.

The Company:

IntoWork Australia is a leading not-for-profit provider of Employment, Skills, Education and Support services that support economic and social participation.

Founded in 1983, the IntoWork Group employs over 2,600 staff across more than 200 locations nationwide, with operations extending into New Zealand. Everything we do is underpinned by our vision - 'Vibrant Futures' - for our staff, service users and business clients.

Our success is driven by our people and our Shared Values of Collaboration, Courage, Innovation, Integrity and Respect.

About the role:

Reporting to the Senior HR Admin Lead, the HR Administrator is responsible for providing accurate, timely and efficient HR administrative support to staff and businesses across the IntoWork Group.

Working as part of a generalist People and Culture team, this role supports a broad range of HR activities across the employee lifecycle and plays a key role in coordinating information flows for people processes. The position requires a strong focus on service delivery, confidentiality, accuracy and meeting designated timeframes, while also assisting with payroll and office services tasks as required.

As the HR Administrator, you will:

• Provide efficient and effective HR administrative support across the employee lifecycle, including letters of offer, employment agreements, contract variations and staff exits
• Coordinate onboarding processes and manage probationary periods to ensure a seamless staff experience
• Accurately maintain HR records, personnel files and payroll documentation, ensuring data integrity across systems
• Ensure employment-related checks are completed and maintained, including police checks and working with children checks
• Support People and Culture projects and activities such as group inductions and staff milestones
• Complete required HR reporting and documentation
• Utilise HR systems to ensure consistency, accuracy and efficiency
• Deliver exceptional customer service with a strong focus on stakeholder satisfaction and continuous improvement
• Build and maintain strong relationships with business leaders and internal stakeholders
• Maintain a high level of confidentiality and discretion at all times
• Comply with health, safety, information security and IT policies and procedures

About you:

We are seeking a motivated and detail-oriented individual with the following background:

• Minimum 2 years' experience in a similar HR administration role
• Certificate III in Business / Business Administration or similar
• Certificate IV or higher in Human Resources Management or Business (highly regarded)
• Experience using electronic HR systems and maintaining HR records
• Knowledge of employment legislation, awards and agreements
• High level of accuracy and attention to detail
• Strong customer service focus and stakeholder relationship skills
• Ability to work autonomously and collaboratively across multiple sites
• Strong organisational, time management and prioritisation skills
• High level of computer literacy, including Microsoft applications and HR databases
• Resilience and ability to work well under pressure in a fast-paced environment

Mandatory requirements:

Applicants must be eligible to work in Australia. A Current National Police Check and Working with Children Check are required and can be arranged for the successful applicant.

Our commitment to Reconciliation

We are committed to supporting National Reconciliation efforts through the implementation of our Reconciliation Action Plan, fostering respectful relationships and creating meaningful opportunities with Aboriginal and Torres Strait Islander peoples.