Housekeeping Team Leader - Crowne Plaza

CP - Hawkesbury Valley (SYDWD); Sydney; On-site; AUD 60,000 - 75,000; Full time

Job summary

IHG Hotels & Resorts in Sydney is seeking a Housekeeping Team Leader to supervise daily operations on the floor and lead shifts with a hands-on approach. You will ensure guest rooms and public areas meet brand standards and support team development in a fast-paced resort environment.

The role requires supervisory housekeeping experience, strong attention to detail, and flexible availability across a 7‑day rotating roster, including early mornings, late nights, weekends, and public holidays.

Qualifications

• Previous housekeeping experience (supervisory experience highly regarded).
• Strong attention to detail and high standards of cleanliness.
• Ability to lead, motivate, and support a team.
• Flexible availability across a 7‑day rotating roster.
• Willingness to work early mornings, late nights, weekends, and public holidays.
• Positive attitude with a hands-on approach.

Responsibilities

• Assist in supervising and coordinating the housekeeping team.
• Lead shifts and step into leadership responsibilities when required.
• Ensure guest rooms and public areas meet brand and quality standards.
• Support training and development of team members.
• Conduct room inspections and ensure attention to detail.
• Work collaboratively with other departments to ensure smooth operations.

Skills

Supervisory experience

Attention to detail

Team leadership

Flexibility

Job description

Full-Time | 7-Day Rotating Roster

About the Role

As a Housekeeping Team Leader, you will play a key role in supporting daily operations while leading by example on the floor. This is a dynamic, fast-paced role requiring flexibility and a strong work ethic.

Key Responsibilities

• Assist in supervising and coordinating the housekeeping team
• Lead shifts and step into leadership responsibilities when required
• Ensure guest rooms and public areas meet brand and quality standards
• Support training and development of team members
• Conduct room inspections and ensure attention to detail
• Work collaboratively with other departments to ensure smooth operations

What We’re Looking For

• Previous housekeeping experience (supervisory experience highly regarded)
• Strong attention to detail and high standards of cleanliness
• Ability to lead, motivate, and support a team
• Flexible availability across a 7-day rotating roster
• Willingness to work early mornings, late nights, weekends, and public holidays
• Positive attitude with a hands-on approach

Why Join Us?

• Opportunity to step into leadership and grow your career
• Supportive team environment
• Work in a beautiful resort-style setting