Housekeeping Team Leader

Crowne Plaza Hotels & Resorts; Windsor; On-site; AUD 60,000 - 90,000; Full time

Job summary

Crowne Plaza Windsor NSW is seeking a hands-on Housekeeping Team Leader to support daily operations and lead the on-floor team. The role emphasizes a proactive, guest-focused approach in a fast-paced resort setting.

The successful candidate will manage rosters, supervise staff, and ensure rooms meet brand standards while delivering exceptional guest experiences. This is a hands-on leadership position requiring flexibility and dedication.

Qualifications

• Proven experience leading a housekeeping team.
• Strong eye for cleanliness and standards.
• Ability to manage rosters and daily tasks.
• Motivates and supports team members.

Responsibilities

• Supervise and coordinate the housekeeping team on shift.
• Lead shifts and assume leadership duties as required.
• Ensure guest rooms and public areas meet brand standards.
• Assist with training and development of team members.
• Conduct room inspections and maintain attention to detail.
• Collaborate with other departments for smooth operations.

Skills

Team leadership

Housekeeping experience

Attention to detail

Roster management

Guest service

Job description

Crowne Plaza Hotels & Resorts – Windsor NSW

Are you an experienced Housekeeping professional ready to step up into a leadership role? We are looking for a motivated and hands‑on Housekeeping Team Leader to support our team and deliver exceptional guest experiences.

About the Role

As a Housekeeping Team Leader, you will play a key role in supporting daily operations while leading by example on the floor. This is a dynamic, fast-paced role requiring flexibility and a strong work ethic.

Key Responsibilities

• Assist in supervising and coordinating the housekeeping team
• Lead shifts and step into leadership responsibilities when required
• Ensure guest rooms and public areas meet brand and quality standards
• Support training and development of team members
• Conduct room inspections and ensure attention to detail
• Work collaboratively with other departments to ensure smooth operations

What We’re Looking For

• Previous housekeeping experience (supervisory experience highly regarded)
• Strong attention to detail and high standards of cleanliness
• Ability to lead, motivate, and support a team
• Flexible availability across a 7-day rotating roster
• Willingness to work early mornings, late nights, weekends, and public holidays

Positive attitude with a hands‑on approach

Why Join Us?

• Opportunity to step into leadership and grow your career
• Supportive team environment
• Work in a beautiful resort-style setting

If you’re ready to take the next step in your housekeeping career and thrive in a leadership role, we’d love to hear from you!