Housekeeping Team Leader — Lead Rooms & Guest Experience

IHG Hotels & Resorts; Windsor; Presencial; AUD 45.000 - 60.000; Tempo integral

Resumo da vaga

IHG Hotels & Resorts is seeking a Housekeeping Team Leader to lead our housekeeping team on a dynamic, rotating schedule within a resort setting. You will supervise shifts, mentor team members and uphold the highest standards of cleanliness and guest experience.

The role requires hands-on leadership on the floor, flexibility across early mornings, late nights, weekends and public holidays, and a proactive approach to training and collaboration with other departments.

Qualificações

• Experience in housekeeping with supervisory responsibilities preferred.
• High standards of cleanliness and attention to detail.
• Ability to lead, motivate and support a team.
• Willingness to work a 7-day rotating roster including early mornings and late shifts.

Responsabilidades

• Supervise and coordinate the housekeeping team on shift.
• Lead shifts and assume leadership responsibilities as required.
• Ensure guest rooms and public areas meet brand standards and quality.
• Assist with training and development of team members.
• Conduct room inspections and collaborate with other departments to ensure smooth operations.

Conhecimentos

Team leadership

Supervisory experience

Attention to detail

Flexible scheduling

Descrição da vaga

IHG Hotels & Resorts is seeking a Housekeeping Team Leader to lead our housekeeping team on a dynamic, rotating schedule within a resort setting. You will supervise shifts, mentor team members and uphold the highest standards of cleanliness and guest experience.

The role requires hands-on leadership on the floor, flexibility across early mornings, late nights, weekends and public holidays, and a proactive approach to training and collaboration with other departments.