Housekeeping Team Leader

Colonial Group; Port Douglas; On-site; AUD 52,000 - 66,000; Full time

Job summary

Colonial Group is seeking a Housekeeping Team Leader to inspire and manage the housekeeping team for a premium guest experience. You will train staff, assign daily tasks, and ensure cleanliness standards while conducting regular inspections.

You will collaborate with other departments, handle guest requests promptly, and contribute to budgeting discussions. A strong presence on the floor and a willingness to work weekends and holidays are essential.

Qualifications

• Experience in housekeeping is required.
• Strong communication and time management skills.
• Ability to think on your feet to keep daily operations smooth.
• High standard of personal grooming and polished appearance.
• Willingness to lead and work alongside the team.
• Reliable transportation and availability for varied shifts, including weekends and public holidays.

Responsibilities

• Lead and motivate the housekeeping team to maintain cleanliness and guest satisfaction.
• Dive in and carry out cleaning tasks across housekeeping areas as needed.
• Provide training, uphold cleanliness standards, and conduct inspections.
• Assign tasks efficiently and oversee inventory for smooth operations.
• Attend to guest requests promptly for a pleasant stay.
• Assist with budgeting and coordinate with other departments while reporting to management.

Skills

Attention to detail

Housekeeping experience

Communication skills

Time management

Leadership willingness

Team collaboration

Reliability

Job description

Purpose

As a Housekeeping Team Leader, you will do more than just oversee cleaning; you will inspire and motivate your team, provide valuable training and development opportunities, ensure efficient task assignment, and conduct regular room inspections. Your attention to detail and commitment to excellence will be the driving force behind our guests' delight.

Primary Responsibilities

• Lead and motivate the housekeeping team to maintain cleanliness and guest satisfaction
• Dive in and carry out cleaning tasks across various housekeeping areas as needed
• Provide training, uphold cleanliness standards, and conduct regular inspections
• Efficiently assign tasks and oversee inventory to ensure smooth operations
• Attend to guest requests and issues promptly for a pleasant stay
• Assist with managing budgets and communicate with other departments while providing performance updates to management

Skills and Experience

• A sharp eye for detail and previous experience in Housekeeping
• Excellent communication, interpersonal and time management skills, along with a friendly and outgoing personality
• The ability to think on your feet to keep things running smoothly throughout the day
• A high standard of personal grooming and a polished appearance
• Willingness to not only lead the team but to also work alongside them to ensure their success
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays