Housekeeping Supervisor

Accor Apartments & Realty; Sunshine Coast Regional; On-site; AUD 65,000 - 90,000; Full time

Job summary

Accor Apartments & Realty is seeking a Housekeeping Supervisor to lead our housekeeping team in delivering exceptional cleanliness and productivity. You will coach and support daily activities, maintain high standards, and drive team motivation to ensure guest satisfaction.

Ideal candidates demonstrate leadership, strong communication, attention to detail, and a willingness to work alongside the team across varied shifts, including weekends and holidays.

Qualifications

• Leadership experience in Housekeeping or a service-focused team.
• Strong communication and interpersonal skills.
• Excellent time management and prioritisation abilities.
• High standard of grooming and professional appearance.
• Willingness to work alongside the team to drive success.

Responsibilities

• Oversee daily housekeeping activities and coordinate the team's workflow.
• Provide coaching and training to uplift skills and motivation.
• Maintain high cleanliness standards and align with guidelines.
• Allocate rooms and shifts to balance workload across the team.
• Ensure safety, monitor labour costs, and perform daily room inspections.

Skills

People leadership

Communication

Time management

Detail oriented

Team coaching

Customer service

Reliability

Job description

Purpose

As Housekeeping Supervisor, you are the driving force behind our Housekeeping team's success! You oversee the achievement of daily cleaning excellence, uplift team spirits, and shape our Housekeeping team into cleanliness champions. With your coaching finesse, you will guarantee our team consistently delivers top-tier cleanliness and productivity, ensuring a sparkling and secure stay for our guests.

Primary Responsibilities

• You will support and coordinate our housekeeping team's daily activities, ensuring a smooth workflow
• Foster team motivation and growth by providing guidance and training to enhance their skills
• Maintain high cleanliness and productivity standards, aligning with company guidelines to enhance guest experiences
• Efficiently allocate rooms for team members during shifts to maintain an even workload distribution
• Ensure safety standards are met, monitoring labour costs and conducting daily room inspections for quality assurance

Skills and Experience

• A sharp eye for detail and previous leadership experience in Housekeeping
• Excellent communication, interpersonal and time management skills, along with a friendly and outgoing personality
• The ability to think on your feet to keep things running smoothly throughout the day
• A high standard of personal grooming and a polished appearance
• Willingness to not only lead the team but to also work alongside them to ensure their success
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays