Hotel Portfolio Operations Lead | People-Driven & Multi-Site

Chandler Macleod; Sydney; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Travel between properties

Team leadership development

Job summary

Chandler Macleod is seeking an Operations Manager to lead housekeeping across a portfolio of 6-10 hotels in Australia. You will split time between on-site properties and regional leadership, building strong relationships with hotel partners and internal teams to drive excellent service.

You’ll coach Housekeeping Managers, monitor performance, and ensure safety and quality standards while managing travel between sites.

Qualifications

• Experience leading housekeeping/hospitality operations.
• Experience across multiple sites.
• Strong people leadership and client relationship skills.

Responsibilities

• Lead housekeeping operations across 6-10 hotels.
• Coach Housekeeping Managers to optimise teams.
• Build relationships with hotel leaders and clients.
• Oversee quality standards and service delivery.

Skills

Hotel housekeeping

Multi-site leadership

People management

Client relationship management

Commercial awareness

Job description

Chandler Macleod is seeking an Operations Manager to lead housekeeping across a portfolio of 6-10 hotels in Australia. You will split time between on-site properties and regional leadership, building strong relationships with hotel partners and internal teams to drive excellent service.

You’ll coach Housekeeping Managers, monitor performance, and ensure safety and quality standards while managing travel between sites.