Operations Manager - Housekeeping - NSW

Ozone Hospitality; Sydney; Sur place; AUD 120 000 - 160 000; Plein temps

Résumé du poste

Ozone Hospitality in Sydney, NSW is hiring a Regional Operations Manager – Housekeeping to lead housekeeping operations across multiple sites. You will ensure high cleanliness standards, guest satisfaction, and efficient, compliant operations while managing a dedicated team.

The role requires strong leadership, organisational skills, and experience in hospitality management with a focus on housekeeping. Flexibility to work weekends and holidays is important.

Qualifications

• Proven managerial experience in hospitality, preferably housekeeping.
• Strong leadership and team motivation abilities.
• Excellent organisational and time management skills.
• Knowledge of health and safety regulations and best practices in housekeeping.
• Effective verbal and written communication skills.
• Flexibility to work weekends and holidays.
• Preferred qualification in hospitality management or related field.

Responsabilités

• Oversee and manage all housekeeping operations across designated properties.
• Ensure compliance with health and safety regulations and company policies.
• Develop and implement housekeeping procedures and standards to enhance service quality.
• Recruit, train, and supervise housekeeping staff, fostering a positive team environment.
• Monitor inventory levels of cleaning supplies and equipment, ensuring cost-effective purchasing.
• Conduct regular inspections of guest rooms and public areas to maintain cleanliness standards.
• Collaborate with other departments to ensure seamless service delivery and guest satisfaction.
• Prepare and manage budgets for housekeeping operations, identifying areas for cost savings.
• Address and resolve guest complaints and feedback related to housekeeping services.

Formation

Hospitality management qualification

Description du poste

Full-time Permanent Director

Posted 19 Oct 2026

Description

The Regional Operations Manager - Housekeeping is a pivotal role within our hospitality outsourcing business, responsible for overseeing the housekeeping operations across multiple sites in New South Wales. This position ensures that our high standards of cleanliness and guest satisfaction are consistently met, while also optimising operational efficiency and managing a dedicated team. The ideal candidate will bring a wealth of experience in hospitality management, demonstrating strong leadership and organisational skills to enhance our service delivery.

Responsibilities:

• Oversee and manage all housekeeping operations across designated properties.
• Ensure compliance with health and safety regulations and company policies.
• Develop and implement housekeeping procedures and standards to enhance service quality.
• Recruit, train, and supervise housekeeping staff, fostering a positive team environment.
• Monitor inventory levels of cleaning supplies and equipment, ensuring cost-effective purchasing.
• Conduct regular inspections of guest rooms and public areas to maintain cleanliness standards.
• Collaborate with other departments to ensure seamless service delivery and guest satisfaction.
• Prepare and manage budgets for housekeeping operations, identifying areas for cost savings.
• Address and resolve guest complaints and feedback related to housekeeping services.

Qualifications:

• Proven experience in a managerial role within the hospitality industry, preferably in housekeeping.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Excellent organisational and time management skills.
• Knowledge of health and safety regulations and best practices in housekeeping.
• Effective communication skills, both verbal and written.
• Ability to work flexible hours, including weekends and holidays as required.
• A relevant qualification in hospitality management or a related field is preferred.