Hotel Manager

Moore Park View Hotel; Sydney; On-site; AUD 120,000 - 180,000; Full time

Benefits offered by this job

Staff discounts

Health and wellbeing programmes

Professional development

Job summary

Moore Park View Hotel in Sydney's Moore Park is seeking an experienced Hotel Manager to lead our on-site operations and deliver exceptional guest experiences. This full-time role demands strategic leadership, financial stewardship and a passion for hospitality.

You will oversee daily operations, manage budgets, drive revenue and mentor a diverse team, while upholding RSA, RSG and TAB certifications and high standards of service.

Qualifications

• 5+ years of experience in hotel management or senior supervisory roles within hospitality.
• Proven track record of managing full-service hotels or similar establishments.
• Strong financial acumen including budget management, revenue forecasting and profit optimization.
• Excellent leadership and people management skills with the ability to motivate diverse teams.
• Outstanding customer service orientation focused on guest satisfaction and loyalty.
• Knowledge of hospitality management systems and booking platforms.
• Excellent communication and interpersonal skills at all levels.
• Problem-solving abilities and adaptability in a fast-paced environment.
• Current RSA, RSG and TAB certification is essential.

Responsibilities

• Oversee all daily hotel operations, and food and beverage services.
• Develop and implement strategies to maximise food and beverage rates, revenue and profitability.
• Manage budgets, control costs and ensure efficient use of resources across all departments.
• Recruit, train, motivate and supervise hotel staff, fostering a positive workplace culture.
• Ensure compliance with health, safety and food hygiene regulations and industry standards.
• Deliver exceptional customer service and address guest complaints promptly and professionally.
• Liaise with marketing and sales teams to promote the hotel and attract new business.
• Maintain property standards and coordinate maintenance and renovation projects.
• Analyse performance metrics and prepare financial reports for senior management.
• Manage relationships with vendors, suppliers and partner organisations.

Skills

Hotel management

Budget management

Leadership

Customer service

Hospitality software

Job description

Moore Park View Hotel is seeking an experienced and dynamic Hotel Manager to lead our establishment in Moore Park, NSW. In this full-time position, you will be responsible for the overall management and operation of the hotel, ensuring exceptional guest experiences and maintaining the highest standards of service. This role is pivotal to our business, requiring strategic leadership and operational excellence to drive profitability, guest satisfaction, and team performance. You will work on-site to oversee all aspects of hotel operations and create an environment where both guests and staff thrive.

Key responsibilities

• Oversee all daily hotel operations, and food and beverage services
• Develop and implement strategies to maximise food and beverage rates, revenue and profitability
• Manage budgets, control costs and ensure efficient use of resources across all departments
• Recruit, train, motivate and supervise hotel staff, fostering a positive workplace culture
• Ensure compliance with health, safety and food hygiene regulations and industry standards
• Deliver exceptional customer service and address guest complaints promptly and professionally
• Liaise with marketing and sales teams to promote the hotel and attract new business
• Maintain property standards and coordinate maintenance and renovation projects
• Analyse performance metrics and prepare financial reports for senior management
• Manage relationships with vendors, suppliers and partner organisations

What we're looking for

• 5+ years' experience in hotel management or senior supervisory roles within the hospitality industry
• Proven track record of managing full-service hotels or similar accommodation establishments
• Strong financial acumen, including budget management, revenue forecasting and profit optimisation
• Excellent leadership and people management skills with the ability to motivate diverse teams
• Outstanding customer service orientation with a focus on guest satisfaction and loyalty
• In-depth knowledge of hospitality management systems, booking platforms and operational software
• Exceptional communication and interpersonal skills at all levels
• Problem-solving abilities and adaptability in a fast-paced environment
• Current RSA , RSG and TAB certification is essential

What we offer

At Moore Park View Hotel, we value our team members and are committed to creating a rewarding workplace. We offer competitive remuneration commensurate with experience, along with opportunities for professional development and career advancement within our hospitality group. You will benefit from a supportive management environment, staff discounts on accommodation and dining, and access to health and wellbeing programmes. We believe in work-life balance and recognise the importance of flexibility where possible. Join us as part of a passionate team dedicated to delivering exceptional hospitality experiences.

About us

Moore Park View Hotel is a well-established hospitality destination located in the heart of Moore Park, NSW. We pride ourselves on offering guests a blend of comfort, quality service and authentic hospitality. Our hotel is strategically positioned to serve both leisure and business travellers, with modern facilities and attentive staff committed to creating memorable stays. We are dedicated to maintaining high standards of service, fostering an inclusive workplace culture and contributing positively to our local community. Our commitment to excellence drives everything we do, and we seek team members who share this vision.