Hotel Duty Manager — Lead Guest Experience & Ops

EVT Connect Hospitality; Melbourne; On-site; AUD 70,000 - 90,000; Full time

Job summary

Holiday Inn Express Melbourne Southbank is seeking a Full Time Duty Manager to lead operations, guest service and compliance with brand standards, ensuring a safe and high-quality guest experience. You will manage staff, coordinate daily activities and uphold guest satisfaction across all channels.

The role involves flexible scheduling on a 7-day, 24-hour roster, and opportunities to support other properties within the area or state as required, within a dynamic, global hotel brand.

Job description

Holiday Inn Express Melbourne Southbank is seeking a Full Time Duty Manager to lead operations, guest service and compliance with brand standards, ensuring a safe and high-quality guest experience. You will manage staff, coordinate daily activities and uphold guest satisfaction across all channels.

The role involves flexible scheduling on a 7-day, 24-hour roster, and opportunities to support other properties within the area or state as required, within a dynamic, global hotel brand.