Hospitality Duty Manager - Lead Guest Experiences

Avani Hotel Group; Brisbane; Hybride; AUD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Career Growth

Hotel Deals

Global Perks

Retail Discounts

Experiences

Health Insurance

Résumé du poste

Avani Living Queen's Wharf Residences is seeking a Duty Manager in Brisbane for a full-time role. You will lead the front office team, ensuring warm welcomes and seamless guest experiences from check-in to check-out.

The position requires a professional presence and the ability to manage daily operations under pressure. Join a dynamic hotel environment with rotating rosters and shifts from early morning to late evening, contributing to high service standards and guest satisfaction across

Qualifications

• Proven supervisory experience in hotel front office.
• Strong leadership and team management capabilities.
• Exceptional customer service and professional demeanour.

Responsabilités

• Lead and inspire front office team to deliver outstanding guest experiences.
• Be a role model, driving service excellence and standards.
• Oversee daily tasks with precision and efficiency.

Connaissances

Leadership

Front office supervision

Customer service excellence

Time management

Professional presentation

Description du poste

Avani Living Queen's Wharf Residences is seeking a Duty Manager in Brisbane for a full-time role. You will lead the front office team, ensuring warm welcomes and seamless guest experiences from check-in to check-out.

The position requires a professional presence and the ability to manage daily operations under pressure. Join a dynamic hotel environment with rotating rosters and shifts from early morning to late evening, contributing to high service standards and guest satisfaction across