Housekeeping Manager: Lead Team, Drive Excellence

Minor Hotels; Brisbane; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Career Growth

Hotel deals

Global Perks

Experiences

Health & Insurance

Generous Leave

Wellness Support

Job summary

Minor Hotels is seeking a dedicated Housekeeping Manager for Avani Living Queen's Wharf Residences in Brisbane. This full-time role leads the housekeeping department, ensuring top-tier cleanliness, guest satisfaction, and high team performance across the property.

You will oversee budgets, staff development, and operational efficiency for guest rooms, public areas, and back-of-house spaces, while training and evaluating a motivated team to uphold safety and quality standards.

Qualifications

• Proven experience in managing or supervising a housekeeping team.
• Strong ability to control and manage departmental budgets, supplies, consumables, and resources.
• Excellent communication and interpersonal skills to lead and engage a diverse team.
• Exceptional time management, delegation, and organisational abilities.
• A sharp eye for detail with the ability to set, maintain, and enforce cleanliness and safety procedures.
• Availability to work across a 7-day roster, including weekends and public holidays as required.
• Knowledge of WHS compliance and operational procedures in a hospitality environment.

Responsibilities

• Ensure a high standard of cleanliness and presentation is maintained throughout the property, including guest rooms, public areas, and common spaces.
• Lead, supervise, and motivate the housekeeping team to consistently deliver excellent cleaning services.
• Build and maintain productive, professional relationships with team members, clients, contractors, and other departments.
• Oversee daily on-the-job training and development for all cleaning employees to ensure quality and consistency.
• Develop and manage staff rosters to meet operational needs across a 7-day rotating roster.
• Maintain accurate financial, maintenance, and inventory records, including operating supplies and replacement planning.
• Conduct regular inspections and audits to uphold cleanliness, safety, and compliance standards.
• Collaborate with contractors and other department heads to ensure smooth daily operations.

Skills

Leadership

Communication

Time management

Organisation

Detail oriented

Budgeting

WHS knowledge

Team motivation

Job description

Minor Hotels is seeking a dedicated Housekeeping Manager for Avani Living Queen's Wharf Residences in Brisbane. This full-time role leads the housekeeping department, ensuring top-tier cleanliness, guest satisfaction, and high team performance across the property.

You will oversee budgets, staff development, and operational efficiency for guest rooms, public areas, and back-of-house spaces, while training and evaluating a motivated team to uphold safety and quality standards.