Home Settlements Sales Support Lead

Ingenia Communities Group; Cairns Regional; Hybrid; AUD 85,000 - 100,000; Full time

Benefits offered by this job

Heavily discounted accommodation at in

Employee share options

Retailer discounts

Novated Lease options

Hybrid working options

Up to 26 weeks paid parental leave

Job summary

Ingenia Communities Group in Australia is seeking a Settlements Lead at the Gordonvale Land Lease Community. This role supports residents from deposit through build and settlement, acting as the trusted contact and coordinating with internal teams to keep homes progressing.

You’ll guide families through big decisions with clear communication, stay highly organised across timelines, and help turn the purchase into a smooth, welcoming move-in experience. Hybrid work options available.

Qualifications

• Experience in property settlements or conveyancing.
• Experience in residential development or new home sales.
• Customer-focused mindset and empathy.
• Strong organisational and multi‑residence management.
• Clear, empathetic communicator who explains complex info simply.

Responsibilities

• Own the resident journey from deposit to move-in.
• Build relationships with residents and keep them informed.
• Manage build milestones, documentation and settlements.
• Collaborate with Sales, Development, Delivery, Legal and teams.
• Maintain CRM records and smooth handover into community.

Skills

Property settlements experience

Customer-focused

Organised

Relationship building

Communication skills

Job description

Ingenia Communities Group in Australia is seeking a Settlements Lead at the Gordonvale Land Lease Community. This role supports residents from deposit through build and settlement, acting as the trusted contact and coordinating with internal teams to keep homes progressing.

You’ll guide families through big decisions with clear communication, stay highly organised across timelines, and help turn the purchase into a smooth, welcoming move-in experience. Hybrid work options available.