Home Settlements Lead - Post-Deposit Sales Support

Ingenia Communities; Cairns Regional; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Discounted accommodation

Share options

Retailer discounts

Novated lease

Hybrid work

Parental leave

Job summary

Ingenia Communities is looking for a Settlements Lead at our Gordonvale Land Lease Community in Queensland. You will own the journey from deposit to settlement, supporting residents from build to move-in and serving as the trusted contact across internal teams.

The role focuses on building relationships, keeping residents informed and excited, and ensuring smooth settlements through careful coordination with Sales, Legal, and community teams. Hybrid working options available.

Qualifications

• Experience in property settlements, residential development, conveyancing, or similar customer-focused role.
• Strong relationship builder who can support people through big life decisions.
• Highly organized and confident managing multiple residents, homes and timelines.

Responsibilities

• Own the future resident journey from deposit through construction, settlement and move-in.
• Build strong relationships with residents, keeping them informed, supported and excited.
• Proactively manage build milestones, documentation, settlement requirements and follow-ups to keep everything progressing.
• Work closely with Sales, Development, Delivery, Legal and community teams to identify roadblocks and keep settlements on track.
• Maintain accurate CRM records and support a smooth handover into the community when residents are ready to move in.

Skills

Property settlements

Relationship building

Organization

Communication

Job description

Ingenia Communities is looking for a Settlements Lead at our Gordonvale Land Lease Community in Queensland. You will own the journey from deposit to settlement, supporting residents from build to move-in and serving as the trusted contact across internal teams.

The role focuses on building relationships, keeping residents informed and excited, and ensuring smooth settlements through careful coordination with Sales, Legal, and community teams. Hybrid working options available.