Post-Deposit Home Settlement Lead

Ingenia; Cairns Regional; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Heavily discounted accommodation at <i

Employee share options

Retailer discounts

Novated Lease options

Hybrid working options

Up to 26 weeks paid parental leave

Job summary

Ingenia, a growing ASX 200 listed owner and operator of land lease communities and holiday parks across Australia, seeks a Settlements Lead based at the Gordonvale Land Lease Community. You will own the post-deposit journey, supporting residents from build to settlement and move-in.

Collaborate with Sales, Development, Delivery, Legal and community teams to keep settlements on track, maintain CRM records, and turn buyers into residents who feel at home.

Qualifications

• Experience in property settlements or similar customer-focused roles.
• Strong relationship-building and communication skills.
• Highly organised with ability to manage multiple timelines.

Responsibilities

• Own the journey from deposit through construction, settlement and move-in.
• Build strong relationships with residents, keeping them informed and excited throughout their journey.
• Proactively manage build milestones, documentation, settlement requirements and follow-ups to keep progress on track.
• Work closely with Sales, Development, Delivery, Legal and community teams to identify roadblocks and keep settlements on schedule.
• Maintain accurate CRM records and ensure a smooth handover into the community when residents move in.

Skills

Relationship building

Organised

Customer-focused

Communication

Job description

Ingenia, a growing ASX 200 listed owner and operator of land lease communities and holiday parks across Australia, seeks a Settlements Lead based at the Gordonvale Land Lease Community. You will own the post-deposit journey, supporting residents from build to settlement and move-in.

Collaborate with Sales, Development, Delivery, Legal and community teams to keep settlements on track, maintain CRM records, and turn buyers into residents who feel at home.