Hire Controller

Acrow; Campbelltown; On-site; AUD 65,000 - 75,000; Full time

Job summary

Acrow is seeking a hands-on Hire Coordinator in Campbelltown, NSW. You will manage equipment bookings, coordinate external transport providers, and maintain operational schedules to support the Yard Manager in preparing gear for hire.

You'll work closely with customers, riggers, transport providers, the Yard Manager and workshop staff to ensure efficient allocation, timely transport and delivery in line with customer requirements.

Qualifications

• Experience in hire coordination, fleet scheduling or transport logistics.
• Ability to coordinate multiple jobs and external transport providers.
• Strong organisational and forward-planning skills to resolve scheduling conflicts.
• Confident communicator with customers, suppliers and internal teams.

Responsibilities

• Receive and coordinate customer hire enquiries, bookings and equipment requirements.
• Maintain daily and forward hire schedules ensuring allocation aligns with availability.
• Coordinate external transport providers for equipment deliveries, collections and transfers.
• Obtain transport pricing, confirm bookings and issue purchase orders.
• Manage changes to bookings, extensions, cancellations and urgent requirements.
• Monitor upcoming hires and equipment movements for availability.

Skills

Hire coordination

Fleet scheduling

Transport logistics

Operational role

Tools

MCS software

Job description

This role is central to the day-to-day coordination of our hire operations. You’ll be responsible for managing equipment bookings, coordinating external transport providers, maintaining operational schedules and supporting the Yard Manager to ensure equipment is prepared and ready for hire.

Working closely with customers, riggers, transport providers, the Yard Manager, workshop personnel and the wider operations team, you'll play an important role in ensuring equipment is allocated efficiently, transport is coordinated effectively and jobs are delivered in line with customer requirements.

This is a hands-on, fast-paced role that requires strong organisation, forward planning and the ability to manage competing priorities in a busy hire environment.

About the role

This role is central to the day-to-day coordination of our hire operations. You’ll be responsible for managing equipment bookings, coordinating external transport providers, maintaining operational schedules and supporting the Yard Manager to ensure equipment is prepared and ready for hire.

Working closely with customers, riggers, transport providers, the Yard Manager, workshop personnel and the wider operations team, you'll play an important role in ensuring equipment is allocated efficiently, transport is coordinated effectively and jobs are delivered in line with customer requirements.

This is a hands-on, fast-paced role that requires strong organisation, forward planning and the ability to manage competing priorities in a busy hire environment.

What you'll do

Hire coordination and scheduling

• Receive and coordinate customer hire enquiries, bookings and equipment requirements.

• Maintain daily and forward hire schedules, ensuring equipment is allocated in line with customer requirements and availability.

• Coordinate external transport providers to arrange equipment deliveries, collections and transfers.

• Obtain transport pricing, confirm bookings and issue purchase orders to external transport providers.

• Manage changes to bookings, hire extensions, cancellations and urgent customer requirements.

• Monitor upcoming hires, off-hires and equipment movements to maintain accurate equipment availability.

• Identify scheduling conflicts, resource constraints and potential delays, taking proactive steps to resolve them.

• Monitor scheduled transport movements and follow up on delays or changes.

• Compile daily service dockets and timesheets, ensuring accuracy and timely submission to the Administration team.

Yard and equipment coordination

• Assist the Yard Manager with the coordination of daily yard activities and preparation of equipment for upcoming hires.

• Coordinate equipment returns and off-hire requirements with the Yard Manager.

• Liaise with workshop and maintenance personnel regarding equipment requiring repairs, servicing or inspection.

• Monitor equipment availability and communicate any issues that may impact upcoming hires.

• Assist with ensuring relevant equipment documentation, inspections and compliance records are maintained.

About you

• Experience in hire coordination, fleet scheduling, transport logistics or a similar operational role, preferably within the equipment hire industry.

• Ability to coordinate multiple jobs, external transport providers and equipment movements simultaneously.

• Strong organisational and forward-planning skills, with the ability to anticipate and resolve scheduling conflicts.

• Confident communicator with the ability to build effective working relationships with customers, suppliers and internal teams.

• Takes initiative, works independently and is comfortable in a fast-paced operational environment.

• Strong attention to detail and ability to maintain accurate operational records.

• Good computer skills and confidence using operational systems. MCS experience highly regarded.

Agencies need not apply.

Applicants must have the right to work in Australia

For more information regarding the company please visit our website www.acrow.com.au

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