Administration Assistant

Barwon Health; Barwon Downs; On-site; AUD 30,000 - 36,000; Part time

Benefits offered by this job

Salary packaging

Staff wellbeing program

Employee Assistance Program

Job summary

Barwon Health in Geelong invites applications for an Administration Assistant in Cardiology. This permanent part-time role offers ongoing training and development opportunities, with 48 hours per fortnight and salary packaging benefits.

The Administration Assistant will provide confidential admin support to Cardiology Services, manage patient interactions, appointments, records and billing, and work within a multidisciplinary team to deliver timely, high‑quality care.

Qualifications

• Proven clerical or admin experience in a busy medical practice.
• Ability to work in a fast-paced multidisciplinary team.
• Advanced Microsoft Office skills (Word, Excel, PowerPoint, Outlook, Access).
• Experience with clinical systems and transcription tools.

Responsibilities

• Provide welcoming, professional reception for patients and visitors.
• Manage appointments, enquiries and scheduling efficiently.
• Maintain confidential patient records and billing in line with Medicare and policy requirements.
• Ensure compliance with information management, safety and training standards.
• Contribute to continuous quality improvement and professional development.

Skills

Clerical experience

Medical admin

Office suite

Dictation tools

Tools

Cardiology software

Dictation software

Job description

• Make a difference as an Administration Assistant in Cardiology
• Ongoing training and professional development opportunities
• Permanent part-time opportunity (48 hours per fortnight) 5 weeks annual leave pro rata | salary packaging

About the role

The Administration Assistant Cardiology is responsible for providing administrative support to Cardiology Services within Barwon Health in a confidential, accurate and timely manner.

Barwon Health’s Geelong Cardiology Practice provides comprehensive cardiology services to patients from across the region. Ourfacilities include two new Cath labs, providing EP, Pacing and 24/7 STEMI services, a full cardiac diagnostics and Interventional Angiography monitoring services

Geelong Cardiology Practice is committed to delivering personalised, high quality health care to patients in the hospital setting as well as via their Private Consultation clinic, enabling a continuum of care for patients and their families.

Key Responsibilities

• Provide a welcoming, professional and inclusive reception service for patients and visitors, ensuring a positive, consumer-focused experience aligned with organisational values.
• Manage patient interactions, appointments and enquiries efficiently, including scheduling, follow-ups, telephone handling and ensuring timely, accurate service delivery.
• Maintain accurate, confidential and compliant patient records and billing processes in accordance with legislative requirements, Medicare guidelines and organisational policies.
• Ensure compliance with organisational standards including information management, documentation accuracy, workplace health and safety, incident reporting and mandatory training requirements.
• Contribute to continuous improvement by participating in quality activities, training, professional development and undertaking reasonable duties to support effective service delivery.

What we’re looking for

• Proven experience in clerical or administrative roles within a busy medical practice or healthcare environment.
• Demonstrated ability to work effectively in a fast-paced, multidisciplinary team of medical professionals and support staff.
• Advanced computer literacy, including strong proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Outlook and Access).
• Experience with clinical systems and tools, including cardiology software and audio transcription programs (e.g. Dictaphone or voice recognition software), highly regarded.

Position Description

Please note Barwon Health will only contact you via our official email and never use unconventional means, such as text messaging or other services.

• Excellent working conditions and a strong sense of job satisfaction
• A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program
• Attractive salary packaging benefits
• Living expenses capped at $9,010
• Meals and entertainment capped at $2,650

Diversity and Inclusion

Barwon Health is an inclusive and welcoming employer, committed to reflecting the diverse communities we serve. We value and celebrate people of all genders, sexual orientations, cultural backgrounds, faiths, abilities, family structures, and identities, and encourage applications from Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse communities, and members of the LGBTIQA+ community.

Child Safety

We are strongly committed to the safety and wellbeing of all children and young people. Click here for further information on the Victorian Government’s Child Safe Standards: About Child Safe Standards | Victorian Government (www.vic.gov.au)

Additional information

If you need adjustments to participate in the recruitment process, please contact us at ************@barwonhealth.org.au

All appointments are subject to:

• Satisfactory Police Record Check
• Immunisation Status Clearance
• Working with Children Check (if applicable)