Head Waitstaff: Premium Dining, Leadership & Growth

Applejack Hospitality Group; Sydney; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Flexible rostering

Paid overtime

Training & progression

Mental health program

Company discount

Career development

Social events

Wellbeing resources

Job summary

Bopp & Tone by Applejack Hospitality in Sydney is seeking experienced Head Waitstaff to join our premium dining venue, Bopp & Tone. You will lead a section, deliver high-quality food and beverage service, and contribute to an exceptional guest experience.

We offer a great salary, paid overtime, and a focus on training, progression, and wellbeing. RSA compliance and staff development are integral to our team culture, with flexible rostering and career growth opportunities.

Qualifications

• Minimum 2 years’ relevant experience in a comparable restaurant environment.
• Strong knowledge of food and beverage service, including wine and cocktail service.
• Ability to work under pressure and handle high-volume service periods.
• Excellent communication and interpersonal skills.
• Commitment to delivering outstanding guest service.
• RSA (Responsible Service of Alcohol) certificate required.

Responsibilities

• Lead and supervise a section of the restaurant floor, ensuring smooth service and high standards are maintained.
• Greet, seat, and engage with guests, providing professional and attentive service throughout their dining experience.
• Take and coordinate food and beverage orders, with detailed knowledge of menus, daily specials, and wine pairings.
• Oversee and support junior wait staff, providing training, guidance, and feedback.
• Manage table allocations, coordinate with the kitchen and bar teams, and ensure efficient service delivery.
• Respond to and resolve guest concerns in a professional and timely manner.
• Ensure compliance with workplace health and safety, hygiene, and RSA requirements.
• Contribute to maintaining service standards and supporting overall restaurant operations.

Skills

F&B service expert

Wine & cocktails knowledge

Communication & interpersonal

Guest service excellence

RSA knowledge

Education

RSA certificate

Job description

Bopp & Tone by Applejack Hospitality in Sydney is seeking experienced Head Waitstaff to join our premium dining venue, Bopp & Tone. You will lead a section, deliver high-quality food and beverage service, and contribute to an exceptional guest experience.

We offer a great salary, paid overtime, and a focus on training, progression, and wellbeing. RSA compliance and staff development are integral to our team culture, with flexible rostering and career growth opportunities.