Lead Waitstaff - Premium Dining & Team Leadership

Applejack Hospitality Group; Sydney; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Great pay rates

Training & progression plan

Health and wellbeing resources

Flexible rostering

Paid overtime and additional leave

Job summary

RAFI by Applejack Hospitality in North Sydney is seeking an experienced Head Waitstaff to lead a premium dining team and deliver high‑quality service in a fast‑paced setting. You will greet and seat guests, coordinate orders, train junior staff, manage floor sections, and ensure health, safety, and RSA compliance while maintaining our award‑winning standards.

This full-time role offers $80,000 AUD per year, with weekend and evening work required and opportunities for progression within a

Qualifications

• A minimum of two years’ relevant experience in a comparable restaurant environment.
• Strong knowledge of food and beverage service, including wine and cocktail service.
• Ability to work under pressure and handle high-volume service periods.
• Excellent communication and interpersonal skills.
• Commitment to delivering outstanding guest service.
• A current RSA certificate.

Responsibilities

• Lead and supervise a section of the restaurant floor, ensuring smooth service and high standards are maintained.
• Greet, seat, and engage with guests, providing professional and attentive service throughout their dining experience.
• Take and coordinate food and beverage orders, with detailed knowledge of menus, daily specials, and wine pairings.
• Oversee and support junior wait staff, providing training, guidance, and feedback.
• Manage table allocations, coordinate with the kitchen and bar teams, and ensure efficient service delivery.
• Respond to and resolve guest concerns in a professional and timely manner.
• Ensure compliance with workplace health and safety, hygiene, and RSA requirements.
• Contribute to maintaining service standards and supporting overall restaurant operations.

Skills

F&B service knowledge

Wine service

Cocktail service

Under pressure

Communication skills

Guest service

Education

RSA certificate

Job description

RAFI by Applejack Hospitality in North Sydney is seeking an experienced Head Waitstaff to lead a premium dining team and deliver high‑quality service in a fast‑paced setting. You will greet and seat guests, coordinate orders, train junior staff, manage floor sections, and ensure health, safety, and RSA compliance while maintaining our award‑winning standards.

This full-time role offers $80,000 AUD per year, with weekend and evening work required and opportunities for progression within a