Trade Waitstaff | Bopp & Tone | Wynyard

Applejack; Sydney; On-site; AUD 72,000 - 88,000; Full time

Benefits offered by this job

Great pay rates

Training & Progression plan

Health and wellbeing resources

Flexible rostering

Paid overtime and leave

Company discount

Social events

In-venue incentives

Career progression

Job summary

Bopp & Tone at Applejack Hospitality in Sydney is seeking a Head Waitstaff to deliver high-quality food and beverage service in a fast-paced, premium dining environment. Lead a section, coordinate with kitchen and bar, and uphold service standards in line with company guidelines.

The role requires wine and cocktail service expertise, RSA certification, and the ability to manage staff and guest expectations. Competitive salary and comprehensive benefits are offered.

Qualifications

• Minimum two years’ relevant experience in a similar setting.
• Solid knowledge of wine and cocktail service.
• Excellent guest communication and service quality.

Responsibilities

• Lead and supervise a section of the restaurant floor with high standards.
• Greet, seat, and engage guests, delivering attentive service.
• Take and coordinate food and beverage orders with menu and wine knowledge.
• Oversee and train junior wait staff; provide guidance and feedback.
• Manage table allocations and coordinate with kitchen and bar for smooth service.
• Address guest concerns professionally and promptly.
• Ensure compliance with health, safety, hygiene, and RSA requirements.
• Support restaurant operations to maintain service standards.

Skills

Two years’ experience

Wine service

Cocktail service

Communication

Working under pressure

RSA certificate

Job description

Bopp & Tone by Applejack Hospitalityis on the lookout for Head Section Waitstaff to join our family.

• Great pay rates
• Training & Progression plan
• Access to health and wellbeing resources and activities
• Flexible rostering
• Paid overtime and additional leave/time off

We are seeking experienced Waitstaffto join our dynamic team at our premium dining venue Bopp & Tone in Wynyard, Sydney.

About the venue...

Bopp & Tone reflects the nostalgic and optimistic post WW2 era, embodying every day opulence and grandeur. The style is lived-in luxury, with a welcoming and relaxed atmosphere. The Australian menu, centres around honest and generous share food with Mediterranean influences, and is predominantly cooked on the in-house wood grill or charcoal oven.

Applejack Hospitality is deemed one of the best hospitality companies in Sydney!

About the role..

As Head Waitstaff, you will provide high-quality food and beverage service in a fast-paced environment, delivering exceptional customer experiences in line with our company standards.

Key Responsibilities

• Lead and supervise a section of the restaurant floor, ensuring smooth service and high standards are maintained.
• Greet, seat, and engage with guests, providing professional and attentive service throughout their dining experience.
• Take and coordinate food and beverage orders, with detailed knowledge of menus, daily specials, and wine pairings.
• Oversee and support junior wait staff, providing training, guidance, and feedback.
• Manage table allocations, coordinate with the kitchen and bar teams, and ensure efficient service delivery.
• Respond to and resolve guest concerns in a professional and timely manner.
• Ensure compliance with workplace health and safety, hygiene, and RSA requirements.
• Contribute to maintaining service standards and supporting overall restaurant operations.

Skills and Experience

To be considered, you must have:

• A minimum of two years’ relevant experience in a comparable restaurant environment.
• Strong knowledge of food and beverage service, including wine and cocktail service.
• Ability to work under pressure and handle high-volume service periods.
• Excellent communication and interpersonal skills.
• Commitment to delivering outstanding guest service.
• A current RSA (Responsible Service of Alcohol) certificate.

Salary and Conditions

This is a full-time position with an annual salary of $80,000 Grade 4+ plus superannuation, in accordance with industry standards. Weekend and evening work will be required.

Benefits & Rewards

• Work with a company that values inclusivity and cultural and gender equality
• Access to a range of learning development activities and career progression
• Dedicated mental health program, offering free one on one sessions
• Extensive & ongoing food and beverage training
• Competitive Tip structure
• Paid overtime and additional leave/time off
• Company discount when you dine/ drink at any of our venues
• Social outings and events
• In-venue and company-wide incentives

This opportunity to work with a leading hospitality group with great career progression is not to be missed.

As part of our recruitment process, you may be required to undergo a police check

Reference: BTTW3040