Head Waitstaff — Premium Dining, Flexible Rostering

Applejack Hospitality Group; Sydney; Presencial; AUD 68.000 - 92.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Great pay rates

Training & progression plan

Health and wellbeing resources

Flexible rostering

Paid overtime and additional leave

Work with inclusive and diverse team

Company discount at venues

Social outings and events

In-venue incentives

Descripción de la vacante

Bopp & Tone by Applejack Hospitality is on the lookout for Head Section Waitstaff to join our family. Located in Sydney, the premium dining venue offers great pay, progression, and a friendly team environment.

As Head Waitstaff, you will lead a restaurant section, deliver high-quality service, coordinate with kitchen and bar teams, and train junior staff while upholding our standards in a fast-paced setting. RSA is required; weekend/evening work is expected.

Formación

• Minimum two years’ relevant experience in a comparable restaurant environment.
• Strong knowledge of F&B service, including wine and cocktails.
• Ability to work under pressure during high-volume service.
• Excellent communication and interpersonal skills.
• Commitment to outstanding guest service.
• Current RSA certificate.

Responsabilidades

• Lead and supervise a section of the restaurant floor, ensuring smooth service and high standards are maintained.
• Greet, seat, and engage with guests, providing professional and attentive service throughout their dining experience.
• Take and coordinate food and beverage orders, with detailed knowledge of menus, daily specials, and wine pairings.
• Oversee and support junior wait staff, providing training, guidance, and feedback.
• Manage table allocations, coordinate with the kitchen and bar teams, and ensure efficient service delivery.
• Respond to and resolve guest concerns in a professional and timely manner.
• Ensure compliance with workplace health and safety, hygiene, and RSA requirements.
• Contribute to maintaining service standards and supporting overall restaurant operations.

Conocimientos

Guest service

Communication

Wine & cocktail service

High-volume service

Team supervision

Educación

RSA certificate

Descripción del empleo

Bopp & Tone by Applejack Hospitality is on the lookout for Head Section Waitstaff to join our family. Located in Sydney, the premium dining venue offers great pay, progression, and a friendly team environment.

As Head Waitstaff, you will lead a restaurant section, deliver high-quality service, coordinate with kitchen and bar teams, and train junior staff while upholding our standards in a fast-paced setting. RSA is required; weekend/evening work is expected.