Hands-On Assistant Manager — Hospitality Leader

Pegasus Leisure Group; Melton; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive salary package

Assistant Manager Bonus Program

Free onsite parking

Job summary

The Golden Fleece in Melton is seeking an experienced Assistant Manager to lead day-to-day venue operations and drive team performance. You will work closely with the Venue Manager to deliver exceptional customer experiences while developing a high-performing team.

This hands-on role requires strong leadership, compliance knowledge, and flexibility to cover a rotating roster, including nights and weekends. A focus on staff development and safe, compliant gaming operations is essential.

Qualifications

• Previous hospitality leadership or management experience.
• Strong understanding of venue operations and customer service.
• Hands-on, positive, team-focused leadership style.
• Ability to perform in fast-paced venues.
• Strong communication and organisational skills.
• Knowledge of gaming and compliance is highly regarded.
• Flexibility for rotating roster, including nights, weekends and public holidays.
• Current Victorian RSA, RSG and Gaming Employee Licence.
• Do Food Safety Certificate.
• Full Australian working rights.

Responsibilities

• Support day-to-day operations of the venue.
• Help drive venue performance and financial targets.
• Lead, coach and support team members across the venue.
• Manage stock control and ordering processes.
• Assist rostering, recruitment, onboarding and training.
• Ensure high standards of customer service and venue presentation.
• Assist with promotions, events and gaming operations.
• Maintain compliance across gaming, liquor, TAB and venue operations.
• Foster a positive and engaging team culture.

Skills

Hospitality leadership

Customer service

Team leadership

Communication

Organisational skills

Gaming/compliance knowledge

Education

Victorian RSA

Victorian RSG

Victorian Gaming Employee Licence

Do Food Safety Certificate

Job description

The Golden Fleece in Melton is seeking an experienced Assistant Manager to lead day-to-day venue operations and drive team performance. You will work closely with the Venue Manager to deliver exceptional customer experiences while developing a high-performing team.

This hands-on role requires strong leadership, compliance knowledge, and flexibility to cover a rotating roster, including nights and weekends. A focus on staff development and safe, compliant gaming operations is essential.