Hands-On Assistant Manager, Hospitality Leader

Pegasus Leisure Group; Mornington Shire; Remote; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Assistant Manager Bonus Program

Onsite parking

Career development opportunities

Wellbeing program

Parental leave

Volunteer leave

Cultural leave

Job summary

Steeples in Mornington is seeking an experienced Assistant Manager to lead hands-on hospitality operations, working closely with the Venue Manager to boost guest experience and team performance.

This role sits within Pegasus Leisure Group’s dining and entertainment network, offering career development, a supportive leadership team, and a rotating roster. You’ll oversee gaming compliance, training, events, and customer service while maintaining high standards.

Qualifications

• Previous hospitality leadership or management experience.
• Strong understanding of venue operations and customer service.
• Hands-on, positive, team-focused leadership style.
• Ability to work in fast-paced environments.
• Strong communication and organizational skills.
• Knowledge of gaming compliance is highly regarded.
• Flexibility to work on nights, weekends, holidays.
• Current Victorian RSA, RSG, and Gaming Employee Licence.
• Do Food Safety Certificate and full Australian working rights.

Responsibilities

• Lead day-to-day operations and support team across the venue.
• Drive venue performance and achieve financial targets.
• Coach and develop team members and oversee rostering, recruitment, onboarding and training.
• Manage stock control and ordering processes.
• Ensure high standards of customer service and venue presentation.
• Support promotions, events and gaming operations.
• Maintain compliance across gaming, liquor, TAB and venue operations.
• Foster a positive, engaged team culture.

Skills

Hospitality leadership

Team leadership

Operations management

Customer service

Communication skills

Organisational skills

Compliance knowledge

Roster planning

Education

RSA Certification

RSG Certification

Gaming Employee Licence

Do Food Safe Certificate

Tools

POS systems

Stock management systems

Job description

Steeples in Mornington is seeking an experienced Assistant Manager to lead hands-on hospitality operations, working closely with the Venue Manager to boost guest experience and team performance.

This role sits within Pegasus Leisure Group’s dining and entertainment network, offering career development, a supportive leadership team, and a rotating roster. You’ll oversee gaming compliance, training, events, and customer service while maintaining high standards.