Lead Venue Operations: Gaming, F&B & Growth

Frontline Recruitment; Melbourne; Sur place; AUD 72 000 - 88 000; Plein temps

Avantages offerts par ce poste

Full-time permanent position

Career advancement opportunities

Exposure to gaming, TAB, food & be

Supportive leadership team

Résumé du poste

Frontline Recruitment is assisting a family-owned hotel in Melbourne to recruit an Assistant Manager who will oversee gaming, dining and day-to-day operations. You will work closely with an experienced Venue Manager and lead a strong team in a fast-paced hospitality environment.

You’ll drive customer service excellence, manage shifts, ensure compliance with gaming and liquor regulations, and mentor staff while delivering a memorable guest experience.

Qualifications

• Experience in a supervisory or management role within hospitality.
• Current Victorian RSA and RSG qualifications.
• TAB operational knowledge.
• Strong cash handling and compliance experience.
• Hands-on leadership style and positive attitude.
• Customer service excellence across dining, bar and gaming.

Responsabilités

• Leading shifts and supporting daily venue operations.
• Driving exceptional customer service standards.
• Managing gaming and TAB operations.
• Supporting staff performance, training and development.
• Completing venue opening and closing procedures.
• Supporting stock control, cash reconciliations and compliance.
• Maintaining gaming, liquor and venue compliance standards.
• Contributing to promotions, initiatives and venue growth.

Connaissances

Leadership

Customer service

Team management

Hospitality experience

Cash handling

Compliance

Outils

TAB operations

RSA/RSG

Description du poste

Frontline Recruitment is assisting a family-owned hotel in Melbourne to recruit an Assistant Manager who will oversee gaming, dining and day-to-day operations. You will work closely with an experienced Venue Manager and lead a strong team in a fast-paced hospitality environment.

You’ll drive customer service excellence, manage shifts, ensure compliance with gaming and liquor regulations, and mentor staff while delivering a memorable guest experience.