Gym Receptionist

Clem Jones Centre; Brisbane; On-site; AUD 30,000 - 39,000; Part time

Job summary

Clem Jones Centre is seeking a friendly Gym Receptionist to join our team. You will be the first point of contact for members and visitors, delivering welcoming and professional service in a fast-paced fitness environment.

Responsibilities include greeting guests, handling enquiries, assisting with memberships and bookings, processing transactions, and maintaining a clean, organized reception area. Availability for early mornings and weekends is required.

Qualifications

• Must be available for early morning and weekend shifts.
• Flexibility to cover daytime and evening shifts.
• Current First Aid and CPR certifications, or willingness to obtain them.
• Current Blue Card (or willingness to obtain one).

Responsibilities

• Greet and welcome members, visitors and guests in a friendly and professional manner.
• Respond to customer enquiries in person, over the phone and via email.
• Assist with memberships, bookings and general administrative duties.
• Process transactions and handle reception-related tasks accurately.
• Maintain the overall presentation of the gym, ensuring equipment, facilities and common areas are clean, tidy, organised and welcoming.
• Maintain a clean, organised and welcoming reception area.
• Provide support to the wider team as required.

Skills

Friendly attitude

Excellent communication

Reliable

Organised

Customer service

Team player

Basic computer skills

Job description

Are you a friendly, motivated and enthusiastic people person who enjoys working in a fast-paced, energetic environment?

Clem Jones Centre is looking for a reliable and customer-focused Gym Receptionist to join our team!

This is a great opportunity for someone who enjoys interacting with people, delivering excellent customer service and being part of a welcoming and supportive team within the fitness industry.

About the Role

As the first point of contact for our members and visitors, you will play an important role in creating a positive experience at our centre. You will help ensure the smooth day-to-day operation of our reception area while providing friendly and professional service.

Key Responsibilities

• Greet and welcome members, visitors and guests in a friendly and professional manner.
• Respond to customer enquiries in person, over the phone and via email.
• Assist with memberships, bookings and general administrative duties.
• Process transactions and handle reception-related tasks accurately.
• Maintain the overall presentation of the gym, ensuring equipment, facilities and common areas are clean, tidy, organised and welcoming for members and visitors.
• Maintain a clean, organised and welcoming reception area.
• Provide support to the wider team as required.

About You

We are looking for someone who:

• Has a friendly, approachable and positive attitude.
• Enjoys working with people and has excellent communication skills.
• Is reliable, organised and able to work independently as well as part of a team.
• Has strong customer service skills and a professional manner.
• Is flexible and able to adapt to a busy working environment.
• Has good computer and general administration skills.

Availability & Requirements

• Must be available for early morning and weekend shifts.
• Flexibility to cover daytime and evening shifts when required.
• Current First Aid and CPR certifications, or willingness to obtain them.
• Current Blue Card (or willingness to obtain one).

Why Join Clem Jones Centre?

Become part of a friendly and energetic team in a community-focused fitness environment. This is an opportunity to contribute to a centre that values its members, encourages an active lifestyle and prides itself on providing a welcoming experience for everyone.