Receptionist

Al's Gym; Melbourne; On-site; AUD 25,000 - 39,000; Full time

Job summary

Al's Gym is seeking a friendly receptionist to join our team for early-morning shifts. You will be the first point of contact for members, ensuring a welcoming environment and that the gym is ready for the day.

Responsibilities include opening the gym at 5:00 AM, greeting members, handling enquiries, signing up new members, processing payments and keeping the reception area tidy. Previous reception experience is helpful but not required.

Qualifications

• Reliable and punctual with the ability to start at 5:00 AM.
• Strong communication and organisational skills.
• Customer focused and friendly demeanor.

Responsibilities

• Opening the gym at 5:00 AM and ensuring everything is ready for members
• Greeting members and providing friendly customer service
• Managing the front reception desk and handling general enquiries
• Answering phone calls, emails and membership enquiries and cancellations
• Signing up new members and assisting with memberships
• Processing payments and handling sales
• Keeping the reception area and gym clean, tidy and presentable
• Assisting members with any questions or concerns
• Completing general reception and administrative duties

Skills

Customer service

Communication

Organisation

Initiative

Punctuality

Reliability

Tools

Clubware

Debitsuccess

Job description

Al's Gym is looking for a friendly, reliable and motivated receptionist to join our team for our early morning shifts. As the first point of contact for our members, you'll play an important role in creating a welcoming environment and ensuring the gym is ready for the day.

Key responsibilities

Opening the gym at 5:00 AM and ensuring everything is ready for members

Greeting members and providing friendly customer service

Managing the front reception desk and handling general enquiries

Answering phone calls, emails and membership enquiries and cancellations

Signing up new members and assisting with memberships

Processing payments and handling sales

Keeping the reception area and gym clean, tidy and presentable

Assisting members with any questions or concerns

Completing general reception and administrative duties

About you

Reliable and punctual, with the ability to consistently start at 5:00 AM

Friendly, bubbly, approachable and confident dealing with customers

Good communication and organisation skills

Ability to work independently and take initiative

Basic computer skills. Preferably knowledge on how to use Clubware and Debitsuccess

A positive attitude and strong work ethic

Previous reception or customer service experience preferred but not essential

About us

Al's Gym is a busy, established gym located at 2/1447 Sydney Rd, Campbellfield, VIC, 3061. We offer a friendly and supportive team environment.

Friendly and supportive team environment

Consistent morning shifts

Opportunity to work in a busy, established gym

Great workplace for someone who enjoys fitness and interacting with people