Gym Front Desk & Member Concierge (Morning/Weekend)

Clem Jones Centre; Brisbane; On-site; AUD 30,000 - 39,000; Part time

Job summary

Clem Jones Centre is seeking a friendly Gym Receptionist to join our team. You will be the first point of contact for members and visitors, delivering welcoming and professional service in a fast-paced fitness environment.

Responsibilities include greeting guests, handling enquiries, assisting with memberships and bookings, processing transactions, and maintaining a clean, organized reception area. Availability for early mornings and weekends is required.

Qualifications

• Must be available for early morning and weekend shifts.
• Flexibility to cover daytime and evening shifts.
• Current First Aid and CPR certifications, or willingness to obtain them.
• Current Blue Card (or willingness to obtain one).

Responsibilities

• Greet and welcome members, visitors and guests in a friendly and professional manner.
• Respond to customer enquiries in person, over the phone and via email.
• Assist with memberships, bookings and general administrative duties.
• Process transactions and handle reception-related tasks accurately.
• Maintain the overall presentation of the gym, ensuring equipment, facilities and common areas are clean, tidy, organised and welcoming.
• Maintain a clean, organised and welcoming reception area.
• Provide support to the wider team as required.

Skills

Friendly attitude

Excellent communication

Reliable

Organised

Customer service

Team player

Basic computer skills

Job description

Clem Jones Centre is seeking a friendly Gym Receptionist to join our team. You will be the first point of contact for members and visitors, delivering welcoming and professional service in a fast-paced fitness environment.

Responsibilities include greeting guests, handling enquiries, assisting with memberships and bookings, processing transactions, and maintaining a clean, organized reception area. Availability for early mornings and weekends is required.