Receptionist

City Fitness; Mackay Regional; On-site; AUD 42,000 - 52,000; Part time

Benefits offered by this job

Free City Fitness Membership

Friendly team environment

Opportunities to develop skills

Job summary

City Fitness is seeking a friendly receptionist to join our Mackay City Centre Club. As the first point of contact, you will greet members and support front desk operations.

The role involves rotating morning and afternoon shifts, Monday to Friday, about 32 hours per week, plus a Saturday morning shift. Current First Aid and CPR are required; a Blue Card is preferred and can be obtained after employment for the right applicant.

Qualifications

• Friendly, approachable and enjoys working with people.
• Reliable, punctual and well presented.
• Confident communicating with members in person and over the phone.
• Able to work independently and be self-motivated.
• Team player with a positive attitude.
• Comfortable using computers and learning new systems.
• First Aid and CPR certification is required.
• Blue Card preferred; can be obtained after employment for the right applicant.

Responsibilities

• Welcome and farewell members in a friendly and professional manner.
• Provide excellent customer service and assist members with enquiries.
• Answer incoming phone calls and direct enquiries appropriately.
• Open and close the club as required.
• Perform general administration duties including filing, scanning and photocopying.
• Assist with membership enquiries and general front desk duties.
• Maintain a clean, organised and welcoming reception area.
• Build positive relationships with members and contribute to a friendly club atmosphere.

Skills

People skills

Communication

Reliability

Punctuality

Computer literacy

Job description

Join the City Fitness Team

City Fitness is a locally owned and operated fitness centre that has proudly supported the Mackay community for over 40 years. We are passionate about creating a welcoming environment where our members feel supported, valued and part of the City Fitness family.

We are currently looking for a friendly, reliable and motivated Receptionist to join our team at our City Centre Club.

This position is ideal for someone who enjoys working with people, has a positive attitude and is passionate about health and fitness.

About the Role

As the first point of contact for our members, you'll play an important role in creating a friendly and welcoming club environment.

You will work a rotating roster of morning and afternoon shifts, Monday to Friday, totalling approximately 32 hours per week, plus a rotational Saturday morning shift from 8:00am–11:00am.

Key Responsibilities

• Welcome and farewell members in a friendly and professional manner.
• Provide excellent customer service and assist members with their enquiries.
• Answer incoming phone calls and direct enquiries appropriately.
• Open and close the club as required.
• Perform general administration duties including filing, scanning and photocopying.
• Assist with membership enquiries and general front desk duties.
• Maintain a clean, organised and welcoming reception area.
• Build positive relationships with members and contribute to a friendly club atmosphere.

About You

• Friendly, approachable and enjoys working with people.
• Reliable, punctual and well presented.
• Confident communicating with members both in person and over the phone.
• Able to work independently and self- motivated.
• A team player with a positive attitude.
• Comfortable using computers and learning new systems.
• Interested in the health and fitness industry.
• Current First Aid and CPR certification is required. A current Blue Card is preferred; however, this can be obtained after employment for the right applicant.
• Previous experience in reception, administration, customer service or the fitness industry will be highly regarded, however is not essential for the right person.

What We Offer

• Free City Fitness Membership
• A friendly and supportive team environment.
• Opportunities to develop your skills and grow within the fitness industry.

If you're a positive, people-focused person who enjoys helping others and wants to be part of a friendly local team, we'd love to hear from you!