Gym Receptionist

Temple Gym; Gold Coast City; Vor Ort; AUD 30.000 - 39.000; Teilzeit

Zusammenfassung

Temple Gym Varsity Lakes is seeking a warm, welcoming Gym Receptionist to join our team for 12-15 hours per week. You will deliver a friendly first impression and manage the member experience with care.

This role focuses on community, daily operations and a positive club atmosphere, with opportunities to assist classes and events. The ideal candidate loves people and may be a current Personal Trainer seeking a reception path.

Qualifikationen

• Previous experience in a similar environment.
• Ideal for a current Personal Trainer ready to step into a reception role.
• Certificate III and/or IV in Fitness (not essential).

Aufgaben

• Set the standard for a warm, welcoming, no-judgement environment.
• Own the member experience, from a great first visit to genuine, ongoing connection.
• Drive a culture of proactive service: staff noticing, helping and following up with members.
• Manage day-to-day club operations, including cleanliness and facility standards.
• Support member retention and growth through classes, events and community initiatives.
• Ensure the club reflects Temple Gym's values in reception and on the floor.

Kenntnisse

People skills

Communication

Relationship building

Organisational skills

Customer service

Ausbildung

Certificate III in Fitness

Certificate IV in Fitness

Jobbeschreibung

Gym Receptionist – Temple Gym Varsity Lakes 12 - 15 hours per week

About Temple Gym

At Temple Gym, we're a people-first gym. Our mission is simple: we create opportunities and environments you'll love to be part of. We believe in connection, belonging and growth — for our members, and for our team. That means no judgement, no ego, and no one ever feeling invisible. Just genuine care, a welcoming space, and the guidance people need to get better.

We're the kind of gym where people feel like they belong from the moment they walk in.

The Role

Temple Gym Varsity Lakes is looking for a Gym Receptionist to join our team and bring our vision to life on the ground, every single day. This is a role for someone who genuinely loves people, thrives on building community, and wants to be part of a gym that feels like a second home to its members.

You will be responsible for the day-to-day running of the club including member experience, operations and performance — while championing the standards that make Temple Gym what it is.

What You'll Do

• Set the standard for a warm, welcoming, no-judgement environment
• Own the member experience, from a great first visit to genuine, ongoing connection (learning names, making introductions, checking in on new members)
• Drive a culture of proactive service: staff noticing, helping and following up with members, not waiting to be asked
• Manage day-to-day club operations, including cleanliness, presentation and facility standards
• Support member retention and growth through classes, events and community initiatives
• Ensure the club reflects Temple Gym's values in everything from the welcome at reception to the way the floor is run

What We're Looking For

• Previous experience in a similar environment
• A natural people-leader, someone who can build a team culture around care, connection and consistency, not intimidation
• Strong organisational and operational skills
• A genuine belief in a people-first approach to fitness
• Excellent communication skills and the ability to build relationships with members and staff alike
• Ideal for a current Personal Trainer ready to step into a reception role
• Certificate III and/or IV in Fitness (not essential)

Why Join Temple Gym

• Be part of a values-led brand that puts people before ego
• Work in a supportive environment that invests in genuine care for members and staff