Front Desk Wellness Host — Early Mornings

Project Mood; Melbourne; Presencial; AUD 42.000 - 62.000; Tempo integral

Benefícios oferecidos por esta vaga

Staff access and staff discounts

Full training on systems and safety

Supportive team culture

Resumo da vaga

Project Mood is seeking a warm, organised Front of House Receptionist to be the first face our members see in Southbank. You’ll manage the front desk, bookings, memberships and payments, and give new visitors a tour of the space.

Join a growing wellness studio with open gym and spa facilities. You’ll work opening/closing shifts, support member safety, maintain clean spaces, respond to inquiries, and help guests feel welcomed and excited to return.

Qualificações

• Experience in reception, hospitality, retail, or wellness setting.
• Strong customer service and communication skills.
• Organised and calm under busy shifts.

Responsabilidades

• Welcoming members, guests and walk-in clients, checking them in, and giving new visitors a tour of the space.
• Managing bookings, memberships and payments through our booking and POS system.
• Opening and closing the studio according to our opening and closing guides.
• Responding to member enquiries in person, by phone and by email.
• Supporting member safety, including responding to incidents and completing incident reports.
• Keeping reception, bathrooms, the bathhouse and reformer studio clean and stocked.

Conhecimentos

Customer service

Hospitality experience

Organised

Excellent communication

Flexible hours

Ferramentas

Booking software Mariana Tek

Mindbody

Descrição da vaga

Project Mood is seeking a warm, organised Front of House Receptionist to be the first face our members see in Southbank. You’ll manage the front desk, bookings, memberships and payments, and give new visitors a tour of the space.

Join a growing wellness studio with open gym and spa facilities. You’ll work opening/closing shifts, support member safety, maintain clean spaces, respond to inquiries, and help guests feel welcomed and excited to return.