Front Desk & Member Services Associate — Free Gym Membership

City Fitness; Mackay Regional; On-site; AUD 42,000 - 52,000; Part time

Benefits offered by this job

Free City Fitness Membership

Friendly team environment

Opportunities to develop skills

Job summary

City Fitness is seeking a friendly receptionist to join our Mackay City Centre Club. As the first point of contact, you will greet members and support front desk operations.

The role involves rotating morning and afternoon shifts, Monday to Friday, about 32 hours per week, plus a Saturday morning shift. Current First Aid and CPR are required; a Blue Card is preferred and can be obtained after employment for the right applicant.

Qualifications

• Friendly, approachable and enjoys working with people.
• Reliable, punctual and well presented.
• Confident communicating with members in person and over the phone.
• Able to work independently and be self-motivated.
• Team player with a positive attitude.
• Comfortable using computers and learning new systems.
• First Aid and CPR certification is required.
• Blue Card preferred; can be obtained after employment for the right applicant.

Responsibilities

• Welcome and farewell members in a friendly and professional manner.
• Provide excellent customer service and assist members with enquiries.
• Answer incoming phone calls and direct enquiries appropriately.
• Open and close the club as required.
• Perform general administration duties including filing, scanning and photocopying.
• Assist with membership enquiries and general front desk duties.
• Maintain a clean, organised and welcoming reception area.
• Build positive relationships with members and contribute to a friendly club atmosphere.

Skills

People skills

Communication

Reliability

Punctuality

Computer literacy

Job description

City Fitness is seeking a friendly receptionist to join our Mackay City Centre Club. As the first point of contact, you will greet members and support front desk operations.

The role involves rotating morning and afternoon shifts, Monday to Friday, about 32 hours per week, plus a Saturday morning shift. Current First Aid and CPR are required; a Blue Card is preferred and can be obtained after employment for the right applicant.