Guest Services & Reservations Lead - Luxury Rentals

Property Providers; Sydney; On-site; AUD 55,000 - 75,000; Full time

Job summary

Property Providers in Sydney is seeking an energetic sales-oriented professional to engage inbound guest and client inquiries, match needs with the right property, and close deals. You will act as the voice of the company, manage bookings, and collaborate with housekeeping and operations to ensure smooth experiences.

The role requires flawless English, comfort with technology and CRM systems like Salesforce, and the ability to learn quickly in a fast-paced environment.

Qualifications

• Excellent communication and written English.
• Experience with CRM systems (e.g., Salesforce).
• Proficient in Microsoft Office suite.
• Able to learn quickly in a fast-paced environment.

Responsibilities

• Handle inbound calls from guests and clients and represent the company voice positively.
• Match guest needs with suitable properties and close sales.
• Perform general office administration and self-manage to resolve issues.
• Collaborate with housekeeping and operations to ensure bookings run smoothly.

Skills

Fluent English

CRM experience

Microsoft Office

Fast learner

Phone etiquette

Tools

Salesforce

Job description

Property Providers in Sydney is seeking an energetic sales-oriented professional to engage inbound guest and client inquiries, match needs with the right property, and close deals. You will act as the voice of the company, manage bookings, and collaborate with housekeeping and operations to ensure smooth experiences.

The role requires flawless English, comfort with technology and CRM systems like Salesforce, and the ability to learn quickly in a fast-paced environment.