Guest Services Pro – Local Insight & Flexible Hours

Four Points by Sheraton; Sydney; Vor Ort; AUD 50.000 - 65.000; Vollzeit

Benefits dieser Stelle

Exclusive staff discounts on hotel</br

Life with the Works flexible hours

Zusammenfassung

Four Points by Sheraton in Sydney, Australia seeks a non-management Guest Services professional for a full-time on-site role. You will support the front desk operations, assist guests with inquiries, and help manage billing while ensuring a genuine and friendly traveller experience.

Ideal applicants will have OPERA PMS experience, relevant hospitality background, and demonstrate energy in a fast-paced environment.

Qualifikationen

• Experience with OPERA property management system or similar.
• Relevant experience in a similar role.
• Working rights in Australia.

Aufgaben

• Support your Guest Services team with general operational tasks
• Be an expert on the hotel and the surrounding area, have a sense of the local to exceed traveller expectations
• Handle general enquiries, and provide a friendly, genuine service with each traveller experience
• Assist with verifying and adjusting billing for travellers whilst following up with traveller questions and requests
• Build and strengthen relationships with existing and new travellers to enable future bookings

Kenntnisse

OPERA PMS experience

Hospitality experience

Self-motivated

Driven

Can-do attitude

Thrives in fast-paced environment

Tools

OPERA PMS

Jobbeschreibung

Four Points by Sheraton in Sydney, Australia seeks a non-management Guest Services professional for a full-time on-site role. You will support the front desk operations, assist guests with inquiries, and help manage billing while ensuring a genuine and friendly traveller experience.

Ideal applicants will have OPERA PMS experience, relevant hospitality background, and demonstrate energy in a fast-paced environment.