Guest Experience & Office Operations Lead

JLL; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

JLL is seeking a Reception & Workplace Experience Coordinator in Sydney. You will welcome employees and visitors, manage the switchboard, handle meeting room bookings, and support mail, events, and vendor coordination.

Working closely with the Facilities Manager, you will help deliver exceptional hospitality and streamlined operations. The role emphasizes professional communication, proactive problem solving, and collaboration in a fast-paced corporate setting to sustain a high level of service

Qualifications

• Experience at a front desk or reception in fast-paced environments (facilities, property mgmt or hospitality).
• Confident communicator with professionalism across all levels.
• Meticulous attention to detail and commitment to quality service.

Responsibilities

• Greet visitors and manage a welcoming reception area.
• Coordinate with facilities for maintenance and repairs; handle helpdesk tickets.
• Manage visitor sign-in/out and issue passes; assist with room bookings and AV setup.
• Support events and community initiatives to foster workplace engagement.

Skills

Front desk experience

Professional communication

Attention to detail

Team player

Problem solving

Job description

JLL is seeking a Reception & Workplace Experience Coordinator in Sydney. You will welcome employees and visitors, manage the switchboard, handle meeting room bookings, and support mail, events, and vendor coordination.

Working closely with the Facilities Manager, you will help deliver exceptional hospitality and streamlined operations. The role emphasizes professional communication, proactive problem solving, and collaboration in a fast-paced corporate setting to sustain a high level of service