Guest Experience Leader — Store Team Builder

Lululemon Athletica Inc.; Adelaide; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive base pay

Team-based bonus program

Paid time off

Employee discounts

Fitness/yoga classes

Parenthood top up program

Personal and professional development

Job summary

lululemon Athletica Inc. is seeking an Assistant Manager, Guest Experience to lead on the shop floor alongside the Store Manager. You will build and coach a diverse team, ensure guests receive an exceptional experience, and translate the store vision into day-to-day action.

You will drive hiring, onboarding, training, and performance feedback, while maintaining inventory accuracy, visual standards, and a positive, inclusive culture that reflects our brand values.

Qualifications

• 1 year people management experience.
• 1 year leadership experience in operations and projects.
• Availability for full-time schedule including weekends and holidays.

Responsibilities

• Create and foster an inclusive team environment with a respectful culture.
• Lead from the floor to address business and guest needs on a daily basis.
• Coach team members and provide ongoing feedback to drive performance.
• Drive the store's People Vision through recruitment, onboarding and development.
• Support training and development programs to close skill gaps.
• Maintain high guest service standards and operational excellence on the floor.

Skills

Guest Experience

Leadership

People Management

Hiring & Onboarding

Training & Coaching

Performance Management

Team Building

Communication

Decision Making

Education

High school diploma

Job description

lululemon Athletica Inc. is seeking an Assistant Manager, Guest Experience to lead on the shop floor alongside the Store Manager. You will build and coach a diverse team, ensure guests receive an exceptional experience, and translate the store vision into day-to-day action.

You will drive hiring, onboarding, training, and performance feedback, while maintaining inventory accuracy, visual standards, and a positive, inclusive culture that reflects our brand values.