Guest Experience Lead: Inclusive Store Leadership

lululemon; Sydney; Sur place; AUD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Paid time off

Employee discounts

Fitness/yoga classes

Parenthood top up

Personal & professional development

Résumé du poste

lululemon is seeking a Guest Experience Lead in Sydney to drive an exceptional in-store experience. You’ll lead from the floor, deliver technical product education, and help the team meet daily sales targets while upholding an inclusive, high-performance environment.

The role involves coaching peers, contributing to hiring decisions, and ensuring store readiness across shifts. Availability for varied schedules, including weekends, is required.

Qualifications

• 1 year retail or customer experience.
• Some experience in leading, mentoring, or delegating with others.

Responsabilités

• Lead from the floor to deliver an exceptional and inclusive guest experience.
• Provide ongoing technical product education to guests.
• Review daily business data to track progress toward sales goals.
• Assist in store hiring, onboarding, and training.
• Support team development with feedback and recognition.
• Maintain store readiness and operational excellence across shifts.

Connaissances

Retail experience

Customer service

Leadership experience

Team collaboration

Formation

High school diploma or equivalent

Description du poste

lululemon is seeking a Guest Experience Lead in Sydney to drive an exceptional in-store experience. You’ll lead from the floor, deliver technical product education, and help the team meet daily sales targets while upholding an inclusive, high-performance environment.

The role involves coaching peers, contributing to hiring decisions, and ensuring store readiness across shifts. Availability for varied schedules, including weekends, is required.