Guest Experience Host: Front Desk & Local Concierge

Travel + Leisure Co.; Port Douglas; Presencial; AUD 30 000 - 41 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Professional development funding

Subsidised private health insurance (f

Discounted hotel stays across AUS, FIJ

Great career development opportunities

Birthday leave

Resumo da oferta

Travel + Leisure Co. in Port Douglas, Queensland, seeks a Guest Experience Host to manage front desk operations, greet and register owners and guests, and provide information on local area attractions.

You will handle all department paperwork and use communication equipment including phones, faxes and computers. This fast-paced role suits customer-obsessed individuals who are passionate about delivering exceptional experiences and guiding guests to learn about the benefits of holidays with

Qualificações

• Previous experience in a similar hotel position.
• Genuine passion for customer service and the local area.
• Excellent communicator with strong interpersonal skills.
• Enthusiastic, self-motivated and positive individual.
• Immaculate presentation and professional grooming standards.
• High levels of computer literacy.
• Previous experience with a PMS system (Hirum, Fidelio, Opera etc) advantageous.
• Ability to recognize and solve problems in the workplace.
• Ability to work a flexible schedule, including nights, weekends, public and school holidays.

Responsabilidades

• Greet and register owners and guests at the front desk and provide information on local area attractions.
• Handle all department paperwork and operate communication devices (phones, faxes, computers).
• Booking guests and guiding them through the benefits of holidaying with Travel + Leisure Co.

Conhecimentos

Customer service

Communication

Interpersonal skills

Positive attitude

Presentation

Computer literacy

Ferramentas

PMS systems

Descrição da oferta de emprego

Travel + Leisure Co. in Port Douglas, Queensland, seeks a Guest Experience Host to manage front desk operations, greet and register owners and guests, and provide information on local area attractions.

You will handle all department paperwork and use communication equipment including phones, faxes and computers. This fast-paced role suits customer-obsessed individuals who are passionate about delivering exceptional experiences and guiding guests to learn about the benefits of holidays with