Guest Experience Concierge – Front Desk

Travel + Leisure Co.; Gold Coast City; On-site; AUD 50,000 - 70,000; Full time

Benefits offered by this job

Professional development funding

Subsidised private health insurance

Discounted hotel stays

Career development opportunities

Birthday leave

Job summary

Join Travel + Leisure Co. as a Guest Experience Host, where you will manage front desk operations and provide exceptional service to owners and guests.

Your role involves greeting clients, offering local information, and handling paperwork. The company offers numerous benefits including professional development funding, subsidised health insurance post-probation, and discounted hotel stays across Australia and beyond.

Qualifications

• Previous experience in a hotel position is required.
• Genuine passion for customer service and local area knowledge is essential.
• Excellent communicator with strong interpersonal skills.

Responsibilities

• Responsible for the day-to-day operation of the front desk.
• Greeting and registering owners and guests.
• Providing information on local area attractions.

Skills

Customer service

Communication skills

Problem-solving

Computer literacy

PMS system experience

Job description

Join Travel + Leisure Co. as a Guest Experience Host, where you will manage front desk operations and provide exceptional service to owners and guests.

Your role involves greeting clients, offering local information, and handling paperwork. The company offers numerous benefits including professional development funding, subsidised health insurance post-probation, and discounted hotel stays across Australia and beyond.