Guest Experience Host - Front Desk & Local Concierge

Travel and Leisure Australia Pty Ltd; Sunshine Coast Regional; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Professional development funding

Subsidised health insurance

Discounted hotel stays

Career development opportunities

Birthday Leave

Job summary

Travel + Leisure Co. is seeking a Guest Experience Host. You will manage front desk operations, greet guests, and provide information on local attractions.

This role suits individuals passionate about customer service and offers professional development opportunities. Join a global team in an inclusive environment where you can grow your career. The company values excellence and supports its associates through various benefits including subsidised health insurance and discounted hotel stays

Qualifications

• Previous experience in a hotel position is preferred.
• Genuine passion for customer service and local knowledge.
• Excellent communicator with strong interpersonal skills.
• Enthusiastic, self-motivated, and positive individual.
• Immaculate presentation and professional grooming standards.
• Ability to work a flexible schedule, including nights and weekends.

Responsibilities

• Responsible for the day-to-day operation of the front desk.
• Greeting and registering owners and guests.
• Providing information on local area attractions.
• Completion of all department related paperwork.

Skills

Customer service

Communication skills

Problem-solving

Computer literacy

Interpersonal skills

Tools

PMS systems

Job description

Travel + Leisure Co. is seeking a Guest Experience Host. You will manage front desk operations, greet guests, and provide information on local attractions.

This role suits individuals passionate about customer service and offers professional development opportunities. Join a global team in an inclusive environment where you can grow your career. The company values excellence and supports its associates through various benefits including subsidised health insurance and discounted hotel stays