Guest Experience Host & Face-to-Face Lead Generator

Travel + Leisure Co.; Cairns Regional; On-site; AUD 30,000 - 39,000; Full time

Benefits offered by this job

Professional development funding

Subsidised private health insurance (f

Job summary

Travel + Leisure Co. is seeking a hospitality professional for a customer-focused front desk role in Cairns, Australia.

You will deliver warm service, assist guests, and ensure smooth check-ins and check-outs while maintaining immaculate presentation and professional grooming. Excellent communication and interpersonal skills are essential, as is computer literacy and the ability to work a flexible schedule, including nights, weekends, public holidays and school holidays.

Qualifications

• Previous experience within a similar hotel position.
• Genuine passion for customer service and the local area.
• Excellent communicator with strong interpersonal skills.
• Enthusiastic, self-motivated and positive individual.
• High levels of computer literacy; PMS experience advantageous.

Skills

Customer service

Interpersonal skills

Communication

Professional grooming

Computer literacy

Flexible schedule

Hotel experience

Tools

PMS systems

Hirum

Fidelio

Opera

Job description

Travel + Leisure Co. is seeking a hospitality professional for a customer-focused front desk role in Cairns, Australia.

You will deliver warm service, assist guests, and ensure smooth check-ins and check-outs while maintaining immaculate presentation and professional grooming. Excellent communication and interpersonal skills are essential, as is computer literacy and the ability to work a flexible schedule, including nights, weekends, public holidays and school holidays.