Guest Experience Front Desk Specialist

G'day Group; The Barossa Council; In loco; AUD 45.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Discounted accommodation across 300+ G

G’day Rewards partner discounts

Employee assistance program

Internal promotions and opportunities

Descrizione del lavoro

G’day Group is seeking a Front Office Receptionist to welcome guests at our park. You will handle check-ins/outs, bookings, and guest information while coordinating with housekeeping and the park teams.

The role requires experience in hospitality front office, excellent communication, and cash handling. The successful candidate will be flexible to work weekends and evenings, with a valid driver’s license and strong organizational skills.

Competenze

• Front Office experience in hospitality is required.
• Strong guest experience and communication skills are essential.
• Proficient with reservation systems and cash handling.
• Excellent organization and attention to detail are necessary.
• Willingness to work weekends, public holidays, and evenings.

Mansioni

• Provide high standard of customer service to guests.
• Process check-ins and check-outs accurately.
• Use the park booking system to make reservations and manage accounts.
• Coordinate with Housekeeping on accommodation readiness.
• Provide local information to guests and residents.
• Handle day-to-day office administration and maintain relationships with park teams.

Conoscenze

Front Office experience

Guest experience

Communication skills

Cash handling

Organizational skills

Weekend availability

Driver's license

Strumenti

Reservation system (RMS or comparable)

Descrizione del lavoro

G’day Group is seeking a Front Office Receptionist to welcome guests at our park. You will handle check-ins/outs, bookings, and guest information while coordinating with housekeeping and the park teams.

The role requires experience in hospitality front office, excellent communication, and cash handling. The successful candidate will be flexible to work weekends and evenings, with a valid driver’s license and strong organizational skills.