Front Office Guest Specialist – Park Reception

LiveHire Limited; South Australia; Hybrid; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Discounted accommodation at over 300 G

Discounts with G’day Rewards Partners

Service recognition awards

Access to Employee Assistance Program

Internal promotions and opportunities

10 days on 4 days off roster

Job summary

G’day Group is seeking a Front Office Receptionist to warmly greet guests at our park and support daily operations. You will handle check-ins/outs, assist guests with local information, and coordinate with housekeeping and park teams to ensure a smooth guest experience.

Ideal candidates have hospitality front office experience, strong communication skills, proficiency with RMS or similar systems, ability to handle cash, and a reliable, flexible attitude including weekends and evenings.

Qualifications

• Minimum front office experience in hospitality required.
• Strong guest service focus and communication skills.
• Experience with reservation systems and cash handling.

Responsibilities

• Provide high standard of customer service at check-in/out.
• Process guest reservations and manage accounts in RMS.
• Coordinate with housekeeping to track accommodation readiness.
• Provide guests information on property and local areas of interest.
• Handle day-to-day office administration and maintain guest relations.

Skills

Customer service

Guest check-in

Reservation systems

Cash handling

Communication

Organizational skills

Flexibility

Driver's licence

Tools

RMS booking system

Job description

G’day Group is seeking a Front Office Receptionist to warmly greet guests at our park and support daily operations. You will handle check-ins/outs, assist guests with local information, and coordinate with housekeeping and park teams to ensure a smooth guest experience.

Ideal candidates have hospitality front office experience, strong communication skills, proficiency with RMS or similar systems, ability to handle cash, and a reliable, flexible attitude including weekends and evenings.