Guest Experience Ambassador — Front Desk

LiveHire Limited; South Australia; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Discounted accommodation

Rewards discounts

Service awards

Employee Assistance Program

Internal promotions

4 days on, 10 days off roster

Job summary

G’day Group is seeking a Front Office Receptionist to be the welcoming face of our park network. You will deliver high-quality guest service, process check-ins and check-outs, and use the park booking system to manage reservations and accounts.

Ideal candidates will have front office hospitality experience, strong communication, cash handling skills, and a flexible approach to weekends and evenings. A current driver's license is essential.

Qualifications

• Front Office hospitality experience is required.
• Strong guest-focused service mindset.
• Proficient with reservation systems (RMS or similar).
• Excellent communication and interpersonal skills.
• Ability to handle cash transactions accurately.
• Excellent organizational skills and attention to detail.
• Enthusiastic, positive attitude; team player.
• Willing to work weekends, public holidays and evenings.
• Current driver's licence is essential.

Responsibilities

• Provide high standard customer service at the park reception.
• Process guest check-ins and check-outs.
• Use the park booking system to make reservations and manage accounts.
• Coordinate with Housekeeping to track readiness of accommodation.
• Provide guests with information about local areas of interest.
• Complete day-to-day office administration.
• Maintain relationships with park teams, residents and guests.

Skills

Guest experience

Customer service

Communication

Cash handling

Flexibility weekends/evenings

Tools

RMS Booking System

Job description

G’day Group is seeking a Front Office Receptionist to be the welcoming face of our park network. You will deliver high-quality guest service, process check-ins and check-outs, and use the park booking system to manage reservations and accounts.

Ideal candidates will have front office hospitality experience, strong communication, cash handling skills, and a flexible approach to weekends and evenings. A current driver's license is essential.