Guest Experience & Events Coordinator

Independent Schools Nsw; Sydney; On-site; AUD 34,000 - 48,000; Full time

Job summary

Independent Schools NSW is seeking a Conference Centre Officer to manage visitor reception, event coordination and admin tasks in our conference spaces. You will ensure a welcoming, professional experience from arrival to departure, handling bookings, logistics and basic tech needs with a focus on high presentation standards.

The role supports courses, meetings and after-hours events in a collaborative, inclusive environment.

Qualifications

• Experience in hospitality, events, admin, or customer service.
• Excellent communication and customer service skills.
• Ability to engage with visitors, staff and external partners.

Responsibilities

• Welcome and assist visitors, guests and course participants.
• Deliver exceptional customer service and create a positive first impression.
• Support the delivery of events, training courses and meetings.
• Coordinate room setups, catering, signage and basic technology requirements.
• Maintain the presentation and functionality of conference and meeting spaces.
• Manage bookings, enquiries, deliveries and day-to-day administrative tasks.
• Process invoices and maintain accurate records.
• Work collaboratively with colleagues, suppliers and internal stakeholders.
• Contribute ideas to improve services and enhance the customer experience.

Skills

Customer service

Communication

Interpersonal skills

Organization

Attention to detail

Team collaboration

Reliability

Administrative skills

Computer skills

Job description

Independent Schools NSW is seeking a Conference Centre Officer to manage visitor reception, event coordination and admin tasks in our conference spaces. You will ensure a welcoming, professional experience from arrival to departure, handling bookings, logistics and basic tech needs with a focus on high presentation standards.

The role supports courses, meetings and after-hours events in a collaborative, inclusive environment.