Data Support Officer

Independent Schools Nsw; Sydney; Hybrid; AUD 39.000 - 55.000; Teilzeit

Zusammenfassung

Independent Schools NSW is the peak body representing independent schools in NSW, providing services across NSW and ACT. The Data Support Officer will ensure data accuracy and efficient workflows to support delegates registering for courses and events.

The role is part-time with details to be negotiated, contract from January 2027 to December 2028, and there is scope to work remotely up to 50% of the time.

Qualifikationen

• Experience administering registrations and course data in LMS/CRM.
• Ability to manage multiple requests with accuracy and timely responses.
• Commitment to continuous learning and professional development.

Aufgaben

• Administer system workflows and processes that support delegates to register and attend courses, conferences and events.
• Respond professionally and timely to requests from internal and external stakeholders.
• Troubleshoot issues related to event details and delegate registrations and coordinate with internal specialists when needed.
• Assist with the annual event entry and review process before going live.

Kenntnisse

MS Office

CRM systems

Learning Management System

Tools

Databases

Jobbeschreibung

Independent Schools NSW is the peak body supporting and representing independent schools in NSW and provides a range of services across NSW and ACT.

Independent Schools NSW is the peak body supporting and representing independent schools in NSW and provides a range of services across NSW and ACT.

Position Purpose

Independent Schools NSW conducts over 450 courses, conferences and events each year. Over 50,000 school leaders and teachers participate in these experiences in face-to-face, online and blended modes.

The Data Support Officerworks behind the scenes to ensure that the needs and requests of internal and external stakeholders are met professionally and in a timely manner. A part of successfully completing the duties of this role is ensuring that data entry is accurate, records and documents are maintained and system workflows operate effectively.

This is a part time position, with the precise details to be negotiated with the successful candidate. It is a contract position from January 2027 until December 2028. There is scope to work remotely up to 50% of the time.

Key Accountabilities

• Administer system workflows and processes that support delegates to register and attend courses, conferences and events. E.g. processing registration transfers and cancellations when delegates request changes; enabling registration for delegates who arrive at events without having already registered
• Respond in a professional and timely manner to requests from internal and external stakeholders. E.g. supporting delegates who are seeking to register for an event after the closing date.
• Troubleshoot and problem-solve issues arising or changes needed in relation to event details and delegate registrations. E.g. providing additional information or seeking support from other internal specialists to support delegates who are experiencing some kind of difficulty
• Assist with the annual event entry and review process. E.g. checking and editing details about the courses, conferences and events that are proposed, prior to them going live.

Qualifications, Experience and Knowledge/Skills

Qualifications

• Proficiency in Microsoft Office Suite, Windows-based systems, and familiarity with databases, CRM and a Learning Management System

Commitment to continuous learning, such as short courses, certifications, or on-the-job development

What Experiences are we looking for?

• A background in administration, customer service and/or data entry.

What Knowledge/Skills are we looking for?

• Is organised, dependable, and comfortable managing multiple requests
• Enjoys problem solving and continuous improvement
• Is curious and willing to learn new systems and business processes
• Able to assess information, identify patterns and suggest practical improvements
• Works well with both technical and non technical colleagues
• Enjoys working collaboratively and values feedback, shared learning and continuous improvement
• Has a positive attitude

Desirable

• Understanding of the NSW independent school sector and the role of Independent Schools NSW as a peak body and member-based service organisation

At Independent Schools NSW we value and promote a respectful, diverse and inclusive workplace and encourage applications from people of all ages, nationalities, abilities, cultures and experiences. If you require any adjustments during the recruitment process, please let us know.

The closing date is Friday 13 November 2026.

Please direct any queries to Margaret Molloy, People and Culture Manager on 9299 2845 or ***************@isnsw.edu.au

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