Guest Experience Concierge for Corporate Spaces & Events

ISS Facility Services Australia and New Zealand; North Sydney; Presencial; AUD 65.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Remuneration package

Laptop provided

Diversity & inclusion

Training & development

Career growth

Staff discounts

Work-life balance

Safety

Descripción de la vacante

ISS Facility Services Australia and New Zealand is seeking an Executive Concierge in North Sydney on a full-time basis, with shifts 8am-4pm or 10am-6pm, Monday to Friday. You will deliver exceptional customer service, welcome guests, and manage client-facing spaces and events to reflect our brand standards.

You will ensure rooms are reset, equipment issues resolved, and spaces maintained as showpieces for visitors, while supporting events and daily operations with a proactive, solution-focused

Formación

• Proven experience in hospitality or customer service with a track record of delivering exceptional experiences.
• Strong stakeholder management and communication skills.
• Excellent multitasking, time management, and organisational abilities.
• Professional presentation and proficiency in Microsoft Office.
• Self-motivated, solution-focused team player.
• Ability to work independently and manage priorities.
• Clear police check (within the last 12 months) and meeting compliance requirements.

Responsabilidades

• Provide a warm, professional welcome and deliver exceptional customer service.
• Act as the primary contact for client-facing workspaces and internal events.
• Ensure meeting rooms are reset, stocked, and equipment issues resolved promptly.
• Maintain corporate spaces as a showcase for visitors.
• Support client events, activations, and online community engagement.
• Monitor and manage relevant mailboxes and administrative processes.
• Drive sustainability and cost-conscious decisions in daily operations.

Descripción del empleo

ISS Facility Services Australia and New Zealand is seeking an Executive Concierge in North Sydney on a full-time basis, with shifts 8am-4pm or 10am-6pm, Monday to Friday. You will deliver exceptional customer service, welcome guests, and manage client-facing spaces and events to reflect our brand standards.

You will ensure rooms are reset, equipment issues resolved, and spaces maintained as showpieces for visitors, while supporting events and daily operations with a proactive, solution-focused