Guest Experience Concierge, Corporate Office

Colliers; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Colliers Workplace Management Services seeks a Guest Relations Concierge for a fixed-term role in Sydney. You will create unforgettable experiences for visitors and occupants, owning the arrival experience and supporting workplace events.

The position is office-based, 40 hours per week, initially six months, with potential for extension. The ideal candidate has at least 2 years of corporate concierge or hospitality experience, strong customer-centricity, and excellent communication and

Qualifications

• Minimum 2 years of corporate concierge, hospitality, or workplace management experience, specialising in customer-centric events.
• Demonstrated customer-centric experience in business to business and customer facing environments with autonomy.
• Results-oriented with effective communication skills and impeccable organisation.
• Proficient in assessing and prioritising workload within deadline-driven environments.
• Thrive on teamwork, collaborating to overcome obstacles and achieve collective success.

Responsibilities

• Own the arrival experience, creating enjoyable and memorable interactions, driven by client brand and culture.
• Uphold operational excellence for workplace experiences, fostering a "happy to help" atmosphere across all Workplace Services touch points.
• Administer the client floor including meeting rooms, AV facilities, and break-out areas with efficiency and accuracy.
• Assist in maintenance of the workplace to provide the best environment and functionality for all employees.
• Drive the success of internal events by delivering memorable service and taking full ownership of details.

Skills

Corporate concierge

Hospitality

Workplace management

Customer-centric events

Job description

Colliers Workplace Management Services seeks a Guest Relations Concierge for a fixed-term role in Sydney. You will create unforgettable experiences for visitors and occupants, owning the arrival experience and supporting workplace events.

The position is office-based, 40 hours per week, initially six months, with potential for extension. The ideal candidate has at least 2 years of corporate concierge or hospitality experience, strong customer-centricity, and excellent communication and