Guest Experience Concierge

Wyndham; Gold Coast City; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Professional development funding

Subsidised private health insurance

Discounted hotel stays

Career development opportunities

Birthday leave

Job summary

Travel + Leisure Co. seeks a Guest Experience Host to manage front desk operations, greet guests, and provide local information. Successful candidates will have a passion for customer service and previous hotel experience.

Enjoy benefits like professional development funding, subsidised health insurance, and discounted hotel stays. Join a supportive team that values growth and inclusivity while delivering exceptional guest experiences.

Qualifications

• Previous experience in a similar hotel position.
• Passionate about customer service and the local area.
• Excellent communicator with strong interpersonal skills.
• Enthusiastic, self-motivated, and positive.
• Immaculate presentation and professional grooming standards.
• Ability to recognize and solve problems.

Responsibilities

• Responsible for front desk operations including greeting and registering guests.
• Provide information on local area attractions.
• Complete all department-related paperwork.
• Use communication equipment including telephones and computers.

Skills

Customer service

Communication skills

Computer literacy

Problem-solving

Flexible schedule

Tools

PMS system

Job description

Travel + Leisure Co. seeks a Guest Experience Host to manage front desk operations, greet guests, and provide local information. Successful candidates will have a passion for customer service and previous hotel experience.

Enjoy benefits like professional development funding, subsidised health insurance, and discounted hotel stays. Join a supportive team that values growth and inclusivity while delivering exceptional guest experiences.