Guest Experience Ambassador

Chuan Spa; Melbourne; Sur place; AUD 52 000 - 64 000; Plein temps

Avantages offerts par ce poste

Hotel discounts

Uniform provided and laundered

Staff dining subsidies

Discounted car parking

Career development

Résumé du poste

The Langham Melbourne is seeking a Service Stylist to coordinate guest experiences from reservation to departure, ensuring outstanding service and attention to detail.

You will engage guests with warmth, upsell hotel outlets, and support various front-of-house operations, including familiarising with local facilities. Availability for morning/afternoon shifts and a minimum 30 hours per week is required.

Qualifications

• Minimum 2 years of experience in a similar role.
• Strong work ethic and efficiency.
• Willing to work morning/afternoon shifts.
• Available to work a minimum of 30 hours per week.
• Excellent organisational skills and attention to detail.

Responsabilités

• Coordinate guest experience from reservations through to departures.
• Provide high levels of guest service and engagement.
• Upsell hotel outlets and facilities.
• Familiarise with facilities and points of interest to assist guests.
• Assist Sales and Catering with site inspections.

Connaissances

2+ years experience

Strong work ethic

Efficiency

Shift work

30+ hours/week

Organisational skills

Attention to detail

Description du poste

The Langham Melbourne is seeking a Service Stylist to coordinate guest experiences from reservation to departure, ensuring outstanding service and attention to detail.

You will engage guests with warmth, upsell hotel outlets, and support various front-of-house operations, including familiarising with local facilities. Availability for morning/afternoon shifts and a minimum 30 hours per week is required.