Guest Concierge & Luggage Porter — Weekend Availability

Colonial Group; Dunsborough; On-site; AUD 42,000 - 52,000; Full time

Job summary

Colonial Group in Dunsborough, WA, is seeking a Porter to welcome guests, assist with luggage, and support concierge services to ensure a smooth stay. This role focuses on creating a warm first impression and high-quality guest experiences.

You will help with parking, deliver bags to rooms, and provide local knowledge with a friendly, proactive approach. Weekend availability is required to cover busy periods and guest needs.

Qualifications

• Excellent communication and interpersonal abilities.
• Good local knowledge or ability to learn quickly.
• Driver's license; open (manual) licence advantageous.
• Friendly, enthusiastic demeanour with strong customer service aptitude.
• Flexible availability; weekend work required.

Responsibilities

• Greet guests and assist with luggage to ensure a smooth arrival.
• Provide concierge-style support to guests throughout their stay.
• Assist with parking guests' cars and transport logistics.
• Store luggage and deliver bags to and from rooms as required.

Skills

Communication skills

Interpersonal skills

Customer service

Local knowledge

Driver's license

Job description

Colonial Group in Dunsborough, WA, is seeking a Porter to welcome guests, assist with luggage, and support concierge services to ensure a smooth stay. This role focuses on creating a warm first impression and high-quality guest experiences.

You will help with parking, deliver bags to rooms, and provide local knowledge with a friendly, proactive approach. Weekend availability is required to cover busy periods and guest needs.